Sercotel Ayala | Hotel in Bilbao

| 8.9 (3768 Reviews) |   Pet Friendly  4 Bathrooms  8 Guests
Bilbao City Centre Hotel | Sercotel Ayala

Hotel in Bilbao City Centre, Bilbao

Conveniently set in the Bilbao City Center district of Bilbao, Sercotel Ayala is located 886 feet from Campos Eliseos Theater, 0.6 mi from Arriaga Theater and 0.9 mi from Funicular de Artxanda. The accommodations provides a 24-hour front desk as well as free WiFi throughout the property. A buffet breakfast is available daily at the hotel. All the rooms in this property are equipped with a desk, Smart TV and mini-bar. The property is 0.6 mi from Guggenheim Museum Bilbao, 1 mi from Euskalduna Conference Center and Concert Hall and 0.9 mi from Bilbao Fine Arts Museum. The train station is in close proximity of the hotel.The nearest airport is Bilbao Airport, 8.1 mi from the accommodations.

Sercotel Ayala is located in Bilbao.

This 59 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Business Services, Breakfast, and several others. This is a 4 star rated property and has over 3768 reviews with the average score of 8.9 . Coming to Bilbao and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 59 Bedrooms Hotel if you want to learn more about this place in Bilbao. These details are authentic, as they are provided by our partner, booking.com.

This Sercotel Ayala in Bilbao is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sercotel Ayala”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Fireplace/Heating
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Parking
  • Parking garage
  • Parking
General
  • Elevator
  • Air conditioning
  • Safe
  • Pet friendly
  • Soundproof rooms
  • Smoke-free property
  • Facilities for disabled guests
  • Wifi in all areas
  • Non-smoking rooms
  • Heating
Guest Services
  • Baggage storage
  • Express check-in/out
  • Pet basket
  • Pet bowls
  • 24-hour front desk
  • Concierge
  • Tour desk
  • Vending machine (drinks)
  • Ironing service
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Vending machine (snacks)
  • Daily housekeeping
  • Dry cleaning
  • Laundry
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Security/Safety
  • Fire extinguishers
  • Security alarm
  • Key access
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Mobile app for room service
  • Physical distancing rules followed
  • Contactless check-in/out
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.

When booking more than 4 rooms, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.5
Location:
9.64
Staff:
9.35
Facilities:
8.84
Comfort:
9.3
Cleanliness:
9.27
Mary
May 28, 2026 07:00:00 AM
Review Score:   8
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Basic Double Room
Room Type: Double
Room Size: 14 m2
1 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Hairdryer, Free toiletries, Shower, Toothbrush, Private bathroom, Bidet, Toilet paper, Shampoo, Body soap, Towels, Toilet

General

Iron, Air conditioning, Soundproof, Safe, Trash cans, Smoke Alarm, Hardwood or parquet floors, Key card access, Heating

Media & Technology

Flat-screen TV, Telephone, Satellite channels, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow

View

Quiet street view, Inner courtyard view

Physical distancing

Single-room AC for guest accommodation
Standard Double Room
Room Type: Double
Room Size: 21 m2
1 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Hairdryer, Free toiletries, Bathtub or shower, Shower, Toothbrush, Bathtub, Private bathroom, Bidet, Toilet paper, Shampoo, Body soap, Towels, Walk-in shower, Toilet

General

Iron, Air conditioning, Soundproof, Safe, Trash cans, Smoke Alarm, Hardwood or parquet floors, Key card access, Heating

Media & Technology

Flat-screen TV, Telephone, Satellite channels, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Toilet with grab rails, Upper floors accessible by elevator, Roll-in shower, Emergency cord in bathroom, Shower chair, Lower sink, Accessible by elevator, Entire unit wheelchair accessible, Raised toilet

Room amenities

Socket near the bed, Non-feather pillow

View

Quiet street view, Inner courtyard view

Physical distancing

Single-room AC for guest accommodation
Superior Double Room
Room Type: Double
Room Size: 31 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Free toiletries, Bathtub or shower, Shower, Toothbrush, Bathtub, Private bathroom, Bidet, Toilet paper, Shampoo, Body soap, Towels, Toilet

General

Iron, Air conditioning, Soundproof, Safe, Trash cans, Smoke Alarm, Hardwood or parquet floors, Key card access, Heating

Media & Technology

Flat-screen TV, Telephone, Satellite channels, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa, Sitting area, Desk

View

View, Quiet street view

Kitchen

Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Sofa bed, Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Double or Twin Room
Room Type: Twin/Double
Room Size: 21 m2
2 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Hairdryer, Free toiletries, Bathtub or shower, Shower, Toothbrush, Private bathroom, Bidet, Toilet paper, Shampoo, Body soap, Towels, Toilet

General

Iron, Air conditioning, Soundproof, Safe, Trash cans, Smoke Alarm, Hardwood or parquet floors, Key card access, Heating

Media & Technology

Flat-screen TV, Telephone, Satellite channels, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

Quiet street view, View, Inner courtyard view

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Sercotel Ayala pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sercotel Ayala?

Check-in time for Sercotel Ayala starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sercotel Ayala have a swimming pool?

No, this Sercotel Ayala does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sercotel Ayala?

Best-rates for the Sercotel Ayala starts from $177 per night with includes Internet, Laundry, Air Conditioner, Parking, Pet Friendly, Accessibility, Security/Safety, Fireplace/Heating, Guest Services, Child Friendly, Wheelchair Accessible, Business Services, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sercotel Ayala a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sercotel Ayala wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sercotel Ayala is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sercotel Ayala?

Based on the information reported by the owner or manager, the Sercotel Ayala indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sercotel Ayala?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD177
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