Hotel Carlton | Hotel in Bilbao

| 8.9 (5024 Reviews) |  7 Bathrooms  11 Guests
Bilbao City Centre Hotel | Hotel Carlton

Hotel in Bilbao City Centre, Bilbao

Located on Plaza de Federico Moyúa square, this elegant hotel stands as an impressive landmark in Bilbao. It offers free access to its gym and spacious rooms with luxurious décor. The rooms at Hotel Carlton feature a classic or contemporary design and have a private bathroom. They also have air conditioning and a flat-screen TV. Hotel Carlton offers a business center with a computer and free internet access. There is also a printer and complimentary minibar. Free Wi-Fi is available throughout the hotel. The grand restaurant serves Basque specialties and international classics. The menu changes daily, from Monday to Friday. Set next to Gran Vía, Carlton Hotel is less than a 10 minute walk from the Guggenheim Museum. Moyua Metro Station is next to the hotel, providing easy access to Bilbao and its surroundings. The airport bus stops nearby.

Hotel Carlton is located in Bilbao.

This 131 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Security/Safety, Wheelchair Accessible, and several others. This is a 5 star rated property and has over 5024 reviews with the average score of 8.9 . Coming to Bilbao and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 131 Bedrooms Hotel if you want to learn more about this place in Bilbao. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Carlton in Bilbao is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Carlton”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Restaurant
  • Bar
  • Coffee house on site
Parking
  • Parking
  • Electric vehicle charging station
  • Parking on site
  • Private Parking
  • Accessible parking
  • Parking garage
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Fitness center
  • Steam room
  • Public Bath
  • Fitness
General
  • Heating
  • Non-smoking rooms
  • Facilities for disabled guests
  • Hypoallergenic room available
  • Air conditioning
  • Safe
  • Smoke-free property
  • Family rooms
  • Elevator
Guest Services
  • Fax/Photocopying
  • Daily housekeeping
  • Concierge
  • Car rental
  • Baggage storage
  • Meeting/Banquet facilities
  • Room service
  • Laundry
  • Dry cleaning
  • 24-hour front desk
  • Tour desk
  • Ironing service
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Security/Safety
  • Security alarm
  • CCTV in common areas
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely
  • Process in place to check health of guests
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

License number: h.bi.00003guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.59
Location:
9.75
Staff:
8.97
Facilities:
8.66
Comfort:
9.23
Cleanliness:
9.16
caroline
Apr 10, 2026 07:00:00 AM
Review Score:   8
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Staff exceptional - in particular Rick who greeted us and looked after us on arrival Size of room and bathroom, peaceful despite central location, except for the comment below.
Negative: Alot of noise from the upstairs room - not because they were particularly noisy but there is absolutely no soundproofing (hard floors) so we could hear them pulling suitcases across the room and even just walking normally. The same was true of the next door room - we could hear toilet flushing, shower usage. etc. This was only for two of the four nights but it really is a problem
Summary: Very good
See All Reviews

Room Arrangement

Room Info Facilities
Double or Twin Room
Room Type: Twin/Double
Room Size: 28 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Double or Twin Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Shower cap, Bathtub, Towels, Toilet paper, Body soap, Bathtub or shower, Slippers, Toilet, Bidet, Toothbrush, Private bathroom, Hairdryer, Shampoo

General

Heating, Trash cans, Hardwood or parquet floors, Carpeted, Air conditioning, Safe

Media & Technology

Radio, Flat-screen TV, Telephone, TV, Mobile hotspot device, Satellite channels

Living Area

Sofa, Desk

Bedroom

Childrens' cribs, Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Hypoallergenic pillow, Socket near the bed
Superior Double or Twin Room
Room Type: Twin/Double
Room Size: 30 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Shower cap, Towels, Toilet paper, Shower, Body soap, Bathtub or shower, Bathrobe, Private bathroom, Slippers, Toilet, Bidet, Toothbrush, Bathtub, Hairdryer, Shampoo

General

Heating, Trash cans, Hardwood or parquet floors, Carpeted, Air conditioning, Safe

Media & Technology

Radio, Flat-screen TV, Telephone, TV, Mobile hotspot device, Satellite channels

Living Area

Sofa, Desk

View

City view, View

Kitchen

Dining table, Coffee machine, Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Fold-up bed, Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Clothes rack
Junior Suite
Room Type: Suite
Room Size: 65 m2
1 King bed(s) Bed
Junior Suite

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Shower cap, Towels, Toilet paper, Body soap, Bathtub or shower, Bathrobe, Private bathroom, Slippers, Toilet, Bidet, Toothbrush, Bathtub, Hairdryer, Shampoo

General

Heating, Trash cans, Carpeted, Air conditioning, Safe, Iron

Media & Technology

Radio, Flat-screen TV, Telephone, TV, Mobile hotspot device, Satellite channels

Living Area

Sofa, Sitting area, Desk

Bedroom

Childrens' cribs, Walk-in closet, Wardrobe or closet

View

City view, View

Kitchen

Dining table, Coffee machine, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Hypoallergenic pillow, Sofa bed, Socket near the bed, Non-feather pillow, Clothes rack
Single Room
Room Type: Single
Room Size: 23 m2
1 Twin bed(s) Bed
Single Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Shower cap, Bathtub, Towels, Toilet paper, Body soap, Bathtub or shower, Slippers, Toilet, Bidet, Toothbrush, Private bathroom, Hairdryer, Shampoo

General

Heating, Trash cans, Hardwood or parquet floors, Carpeted, Air conditioning, Safe

Media & Technology

Radio, Flat-screen TV, Telephone, TV, Mobile hotspot device, Satellite channels

Living Area

Sofa, Desk

Bedroom

Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Hypoallergenic pillow, Socket near the bed
Presidential Suite
Room Type: Suite
Room Size: 275 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Fruit, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Shower cap, Shampoo, Towels, Toilet paper, Additional bathroom, Body soap, Bathtub or shower, Bathrobe, Private bathroom, Slippers, Toilet, Bidet, Toothbrush, Bathtub, Hairdryer, Spa tub

General

Heating, Trash cans, Carpeted, Air conditioning, Safe, Laptop safe, Iron

Media & Technology

Radio, Flat-screen TV, Telephone, TV, iPod dock, DVD player, CD player, Mobile hotspot device, Satellite channels

Activities

Hot tub

Outdoors

Balcony

Living Area

Sofa, Sitting area, Dining area, Desk

Kitchen

Kitchen, Microwave, Dining table, Coffee machine, Kitchenware

Bedroom

Walk-in closet, Wardrobe or closet

View

City view, View

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Hypoallergenic pillow, Socket near the bed

FAQ's

Is this Hotel Carlton pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Carlton?

Check-in time for Hotel Carlton starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Carlton have a swimming pool?

No, this Hotel Carlton does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Carlton?

Best-rates for the Hotel Carlton starts from $343 per night with includes Transportation/Shuttle, Business Services, Wellness Facilities, Bar, Guest Services, Child Friendly, Fireplace/Heating, Laundry, Breakfast, Security/Safety, Wheelchair Accessible, Accessibility, EV Charge Station, Restaurant, Internet, Air Conditioner, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Carlton a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Carlton wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Carlton is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Carlton?

Based on the information reported by the owner or manager, the Hotel Carlton indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Carlton?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD343
You will be redirected to  
Hot Deal - It has been viewed 80 times today
Not the right fit? Check out our other properties in Bilbao City Centre
GOIEN BOUTIQUE HOTEL From US $372
         

9.5 (879 Reviews)
Hotel
  • Air Conditioner
  • Wheelchair Accessible
  • Accessibility
The Artist Grand Hotel of Art From US $252
         

|
9.8 (1003 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • TV
The Artist Grand Hotel of Art From US $265
         

|
9.3 (3243 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Balcony/Terrace
Goien Boutique Hotel From US $160
         

|
9.8 (149 Reviews)
Hotel
  • Air Conditioner
  • Wheelchair Accessible
  • Accessibility
Letoh Letoh Bilbao From US $211
         

9.2 (1919 Reviews)
Hotel
  • Air Conditioner
  • Security/Safety
  • Guest Services
Hotel Miro From US $175
         

|
9.6 (1011 Reviews)
Hotel
  • Air Conditioner
  • TV
  • Wheelchair Accessible
Vincci Consulado de Bilbao From US $242
         

|
9.1 (7018 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Balcony/Terrace
Hotel Tayko Bilbao From US $128
         

|
9.6 (852 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • TV
Catalonia Gran Vía Bilbao From US $203
         

|
9.1 (3082 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Catalonia Gran Vía Bilbao From US $174
         

|
9.6 (557 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Hotel Tayko Bilbao From US $248
         

|
9.1 (2591 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Hotel Miró From US $209
         

|
9.1 (1665 Reviews)
Hotel
  • Air Conditioner
  • Wheelchair Accessible
  • Accessibility
Hotel Carlton From US $343
         

|
8.9 (5024 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Wheelchair Accessible
Sercotel Ayala From US $177
         

|
8.9 (3858 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
room Select Bilbao From US $171
         

8.9 (1852 Reviews)
Hotel
  • Air Conditioner
  • TV
  • Wheelchair Accessible
Meliá Bilbao From US $243
         

|
8.8 (2560 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Sercotel Coliseo From US $207
         

|
8.7 (5569 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Hotel Mercure Jardines de Albia From US $174
         

|
8.7 (4323 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Wheelchair Accessible
BYPILLOW Amari From US $245
         

8.7 (827 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • TV
NYX Hotel Bilbao by Leonardo Hotels From US $245
         

|
8.6 (5068 Reviews)
Hotel
  • Air Conditioner
  • Pet Friendly
  • TV
Radisson Collection Bilbao From US $258
         

|
8.6 (3812 Reviews)
Hotel
  • Air Conditioner
  • Pool
  • Wheelchair Accessible
NH Collection Villa de Bilbao From US $177
         

|
8.6 (3137 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Hotel Ercilla de Bilbao, Autograph Collection From US $157
         

|
8.5 (3846 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Eurostars Indautxu From US $166
         

|
8.4 (8963 Reviews)
Hotel
  • Air Conditioner
  • Restaurant
  • Bar