Is this Aloft Surabaya Pakuwon City pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Aloft Surabaya Pakuwon City have a swimming pool?

Yes, this Aloft Surabaya Pakuwon City has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Aloft Surabaya Pakuwon City a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Aloft Surabaya Pakuwon City wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Aloft Surabaya Pakuwon City is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Aloft Surabaya Pakuwon City?

Based on the information reported by the owner or manager, the Aloft Surabaya Pakuwon City indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Aloft Surabaya Pakuwon City?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Aloft Surabaya Pakuwon City | Hotel in Surabaya

| 10.0 (3 Reviews) | 1 Bathroom

Pakuwon City Hotel | Aloft Surabaya Pakuwon City

Hotel in Pakuwon City, Surabaya

Hotel connected to a shopping center in Surabaya with free parking
Along with an outdoor pool, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a conference center, and a coffee shop/cafe are onsite.
Change of towels is available on request.
Aloft Surabaya Pakuwon City offers 233 air-conditioned accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with digital channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bidet

Toothbrush and toothpaste

Shampoo

Free toiletries

Hair dryer

Soap

Toilet paper

Towels

Bedroom

Bed sheets

Air conditioning

Free cribs/infant beds

Blackout drapes/curtains

Rollaway/extra beds (surcharge)

Safe

Laptop-friendly workspace

Soundproofing

Connecting rooms available

Desk chair

Phone

Slippers

Desk

Breakfast

1 restaurant and 1 coffee shop/cafe

2 bars/lounges

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 350000 for adults and IDR 175000 for children

Free bottled water

Free tea bags/instant coffee

Electric kettle

Parking

Free self parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Front entrance ramp

Stair-free path to entrance

Wheelchair-accessible registration desk height (inches): 44

Wheelchair-accessible registration desk

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible path of travel

Well-lit path to entrance

Hardwood flooring in room

Elevator door width (inches): 44

Wheelchairs available on site

Visual alarms in hallways

Activities

Outlet shopping

24-hour fitness center

Evening entertainment

Concerts/live shows

Outdoor pool

Shopping

Entertainment

55-inch flat-screen TV

Digital channels

General

Computer station

Conference center

Meeting rooms - 7

Elevator

ATM/banking services

Ballroom

Reception hall

Banquet hall

Gift shop/newsstand

Grocery/convenience store

English

Chinese (Mandarin)

Indonesian

TV in lobby

Designated smoking areas

Guest Services

Laundry facilities

Soundproofed rooms

Free cribs/infant beds

Outdoor pool

Grocery/convenience store

Rollaway/extra beds (surcharge)

Porter/bellhop

Laundry facilities

Luggage storage

Multilingual staff

Dry cleaning service

24-hour front desk

Daily housekeeping

Concierge services

Change of bedsheets (on request)

Change of towels (on request)

Wedding services

Internet

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for idr 605000.0 per day. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately idr 350000 for adults and idr 175000 for children rollaway bed fee: idr 605000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

FNU

Sep 28, 2025 01:50:11 PM

Review Score: 10

Summary: Good locations

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 King Bed (Urban Suite) Room Size: 420 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Coffee/tea maker, Square meters - 39, Shower only, Ping - 12, Extra bed count 1, Square feet - 420, Number of bathrooms - 1, Bathrobes, Private bathroom, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed (Savvy Suite) Room Size: 700 square feet m² 1 King Bed	General Square feet - 700, Number of living rooms 0, Dining table, Number of bedrooms - 1, Coffee/tea maker, Extra bed count 1, Ping - 20, Separate dining area, Number of bathrooms - 1, Square meters - 65, Bathrobes, Private bathroom, Separate bathtub and shower, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Premium Room, 1 King Bed Room Size: 355 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower only, Square feet - 355, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33, Number of bathrooms - 1, Ping - 10
Deluxe Room, 1 King Bed Room Size: 291 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 291, Shower only, Square meters - 27, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, 2 Twin Beds Room Size: 291 square feet m² 2 Twin Beds	General Ping - 8, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 291, Shower only, Square meters - 27, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2