Novotel Samator Surabaya Timur | Hotel in Surabaya

| 8.1 (369 Reviews) |  2 Bathrooms  29 Guests
Surabaya Hotel | Novotel Samator Surabaya Timur

Hotel in Surabaya

Located 4.7 miles from Submarine Monument, Novotel Samator Surabaya Timur offers 4-star accommodations in Surabaya and has a fitness center, a restaurant and a bar. Featuring room service, this property also provides guests with an outdoor pool. The property has a 24-hour front desk, airport transportation, a kids' club and free WiFi. At the hotel, every room has a closet. Rooms contain air conditioning and a flat-screen TV, and certain accommodations at Novotel Samator Surabaya Timur have a city view. The rooms will provide guests with a fridge. The breakfast offers buffet, continental or American options. Gubeng Train Station is 5 miles from the accommodation, while Sharp Bamboo Monument is 5.2 miles from the property. Juanda International Airport is 6.8 miles away.

Novotel Samator Surabaya Timur is located in Surabaya.

This 312 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pool, Accessibility, and several others. This is a 4 star rated property and has over 369 reviews with the average score of 8.1 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 312 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Novotel Samator Surabaya Timur in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Samator Surabaya Timur”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Wine/Champagne
  • Fruit
  • Bar
  • Kids' meals
Parking
  • Parking
  • Parking garage
  • Free parking
  • Parking on site
  • Accessible parking
Accessibility
  • Wheelchair accessible
Activities
  • Locker rooms
  • Fitness center
  • Full-body massage
  • Neck massage
  • Fitness
  • Spa facilities
  • Massage
  • Back massage
  • Kids' club
  • Hand massage
  • Game room
  • Foot massage
  • Head massage
  • Spa
  • Spa/Wellness packages
General
  • Non-smoking rooms
  • Elevator
  • Safe
  • Air conditioning
  • Facilities for disabled guests
Guest Services
  • Ironing service
  • Airport shuttle
  • Meeting/Banquet facilities
  • Suit press
  • 24-hour front desk
  • Dry cleaning
  • Babysitting/Child services
  • Lockers
  • Express check-in/out
  • Laundry
  • Room service
  • Baggage storage
  • Concierge
  • Airport shuttle (additional charge)
  • Fax/Photocopying
  • Daily housekeeping
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor pool
  • Outdoor furniture
Security/Safety
  • Key card access
  • CCTV outside property
  • Fire extinguishers
  • Key access
  • Smoke alarms
  • Security alarm
  • CCTV in common areas
  • 24-hour security
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Face masks for guests available
  • First aid kits available
  • Thermometers for guests provided by property
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Pool with view
  • Kids' pool
  • Swimming pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.61
Location:
7.86
Staff:
8.7
Facilities:
8.57
Comfort:
8.71
Cleanliness:
8.84
Knight
Jan 14, 2026 08:00:00 AM
Review Score:   8
Australia
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Good value for money, staff generally friendly, good location in Surabaya
Negative: There are inflexible procedures that staff follow which is not travel friendly.
Summary: overall above expectations
See All Reviews

Room Arrangement

Room Info Facilities
Superior King Room
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Superior King Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Conditioner, Toothbrush, Slippers, Shower cap, Toilet, Body soap, Towels, Free toiletries, Walk-in shower, Shower, Shampoo, Hairdryer, Toilet paper, Guest bathroom

General

Tile/Marble floor, Trash cans, Key card access, Fire extinguisher, Safe, Key access, Air conditioning, Soundproof, Interconnecting room(s) available, Carpeted, Smoke Alarm

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Dryer, Electric kettle, Refrigerator

Living Area

Desk, Sitting area

View

City view, River view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit wheelchair accessible, Shower chair, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels
Superior King Suite
Room Type: Suite
Room Size: 76 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Conditioner, Toothbrush, Slippers, Shower cap, Toilet, Guest bathroom, Additional bathroom, Body soap, Bathtub or shower, Towels, Free toiletries, Walk-in shower, Shower, Shampoo, Hairdryer, Toilet paper, Bathrobe

General

Tile/Marble floor, Trash cans, Key card access, Fire extinguisher, Safe, Key access, Air conditioning, Soundproof, Carpeted, Smoke Alarm

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Dryer, Electric kettle, Refrigerator

Living Area

Desk, Sitting area, Sofa

View

City view, River view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit wheelchair accessible, Shower chair, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Pajamas, Clothes rack, Socket near the bed

Pool and Spa

Pool towels
Superior Twin Room
Room Type: Twin
Room Size: 29 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Conditioner, Toothbrush, Slippers, Shower cap, Toilet, Body soap, Towels, Free toiletries, Walk-in shower, Shower, Shampoo, Hairdryer, Toilet paper, Guest bathroom

General

Tile/Marble floor, Trash cans, Key card access, Fire extinguisher, Safe, Key access, Air conditioning, Soundproof, Interconnecting room(s) available, Carpeted, Smoke Alarm

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Dryer, Electric kettle, Refrigerator

Living Area

Desk, Sitting area

View

City view, River view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Toilet with grab rails, Shower chair, Entire unit wheelchair accessible

Room Amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels
Deluxe Double Room
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Conditioner, Toothbrush, Slippers, Shower cap, Toilet, Body soap, Towels, Free toiletries, Walk-in shower, Shower, Shampoo, Hairdryer, Toilet paper, Guest bathroom

General

Tile/Marble floor, Trash cans, Key card access, Fire extinguisher, Safe, Key access, Air conditioning, Soundproof, Interconnecting room(s) available, Carpeted, Smoke Alarm

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Dryer, Electric kettle, Refrigerator

Living Area

Desk, Sitting area, Sofa

View

City view, River view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit wheelchair accessible, Shower chair, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels
Deluxe Twin Room
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Conditioner, Toothbrush, Slippers, Shower cap, Toilet, Body soap, Towels, Free toiletries, Walk-in shower, Shower, Shampoo, Hairdryer, Toilet paper, Guest bathroom

General

Tile/Marble floor, Trash cans, Key card access, Fire extinguisher, Safe, Key access, Air conditioning, Soundproof, Interconnecting room(s) available, Carpeted, Smoke Alarm

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Dryer, Electric kettle, Refrigerator

Living Area

Desk, Sitting area, Sofa

View

City view, River view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit wheelchair accessible, Shower chair, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels
Executive Suite with 1 King Size Bed and 2 Single Bed
Room Type: Double
Room Size: 128 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Conditioner, Toothbrush, Slippers, Shower cap, Toilet, Guest bathroom, Additional bathroom, Body soap, Towels, Free toiletries, Walk-in shower, Shower, Shampoo, Hairdryer, Toilet paper, Bathrobe

General

Tile/Marble floor, Trash cans, Key card access, Fire extinguisher, Safe, Key access, Air conditioning, Soundproof, Carpeted, Smoke Alarm

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Dryer, Electric kettle, Refrigerator

Living Area

Desk, Sitting area, Sofa

View

City view, River view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit wheelchair accessible, Shower chair, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels
Executive Suite with 1 King size Bed
Room Type: Suite
Room Size: 56 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Conditioner, Toothbrush, Slippers, Shower cap, Toilet, Guest bathroom, Additional bathroom, Body soap, Towels, Free toiletries, Walk-in shower, Shower, Shampoo, Hairdryer, Toilet paper, Bathrobe

General

Tile/Marble floor, Trash cans, Key card access, Fire extinguisher, Safe, Key access, Air conditioning, Soundproof, Carpeted, Smoke Alarm

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Dryer, Electric kettle, Refrigerator

Living Area

Desk, Sitting area, Sofa

View

City view, River view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit wheelchair accessible, Shower chair, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels
Executive Suite
Room Type: Suite
Room Size: 160 m2
Executive Suite

Food & Drink

Tea/Coffee maker, Bottle of water

General

Smoke Alarm, Key card access, Trash cans, Safe, Key access, Air conditioning, Fire extinguisher

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Dryer, Electric kettle, Refrigerator

Living Area

Sofa

View

City view, River view, View

Bedroom

Wardrobe or closet, Linens

Bathroom

Towels, Walk-in shower

Accessibility

Entire unit wheelchair accessible, Shower chair, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Executive Twin Room
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Smoke Alarm, Key card access, Trash cans, Safe, Key access, Air conditioning, Fire extinguisher

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Dryer, Electric kettle, Refrigerator

Living Area

Sofa

View

City view, River view, View

Bedroom

Wardrobe or closet, Linens

Bathroom

Towels, Walk-in shower

Accessibility

Entire unit wheelchair accessible, Shower chair, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Executive Double Room
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Executive Double Room

Food & Drink

Tea/Coffee maker, Bottle of water

General

Smoke Alarm, Key card access, Trash cans, Safe, Key access, Air conditioning, Fire extinguisher

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Dryer, Electric kettle, Refrigerator

Living Area

Sofa

View

City view, River view, View

Bedroom

Wardrobe or closet, Linens

Bathroom

Towels, Walk-in shower

Accessibility

Entire unit wheelchair accessible, Shower chair, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Check Hotel Availability
Nightly rates from:
USD46
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