Novotel Samator Surabaya Timur | Hotel in Surabaya

| 8.0 (379 Reviews) |  2 Bathrooms  29 Guests
Surabaya Hotel | Novotel Samator Surabaya Timur

Hotel in Surabaya

Located 4.7 miles from Submarine Monument, Novotel Samator Surabaya Timur offers 4-star accommodations in Surabaya and has a fitness center, a restaurant and a bar. Featuring room service, this property also provides guests with an outdoor pool. The property has a 24-hour front desk, airport transportation, a kids' club and free WiFi. At the hotel, every room has a closet. Rooms contain air conditioning and a flat-screen TV, and certain accommodations at Novotel Samator Surabaya Timur have a city view. The rooms will provide guests with a fridge. The breakfast offers buffet, continental or American options. Gubeng Train Station is 5 miles from the accommodation, while Sharp Bamboo Monument is 5.2 miles from the property. Juanda International Airport is 6.8 miles away.

Novotel Samator Surabaya Timur is located in Surabaya.

This 312 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Sports/Activities, Entertainment, and several others. This is a 4 star rated property and has over 379 reviews with the average score of 8 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 312 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Novotel Samator Surabaya Timur in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Samator Surabaya Timur”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Fruit
  • Kids' meals
  • Bar
  • Wine/Champagne
Parking
  • Free parking
  • Parking
  • Parking garage
  • Parking on site
  • Accessible parking
Accessibility
  • Wheelchair accessible
Activities
  • Kids' club
  • Foot massage
  • Full-body massage
  • Fitness
  • Head massage
  • Spa/Wellness packages
  • Spa facilities
  • Hand massage
  • Back massage
  • Spa
  • Fitness center
  • Neck massage
  • Locker rooms
  • Game room
  • Massage
General
  • Air conditioning
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Safe
Guest Services
  • Meeting/Banquet facilities
  • Daily housekeeping
  • Concierge
  • Airport shuttle
  • Room service
  • Airport shuttle (additional charge)
  • Baggage storage
  • Ironing service
  • Suit press
  • Lockers
  • 24-hour front desk
  • Fax/Photocopying
  • Dry cleaning
  • Laundry
  • Express check-in/out
  • Babysitting/Child services
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor pool
  • Outdoor furniture
Security/Safety
  • 24-hour security
  • CCTV outside property
  • Key access
  • CCTV in common areas
  • Fire extinguishers
  • Security alarm
  • Smoke alarms
  • Key card access
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Mobile app for room service
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Cashless payment available
Spa
  • Swimming pool
  • Kids' pool
  • Pool with view
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.61
Location:
7.86
Staff:
8.7
Facilities:
8.57
Comfort:
8.71
Cleanliness:
8.84
Dimas Nabil Putra
Dec 14, 2025 08:00:00 AM
Review Score:   10
Germany
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Cozy room, spacious and good view
Negative: Nothing :)
Summary: My best hotel stay in Surabaya
See All Reviews

Room Arrangement

Room Info Facilities
Superior King Room
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Superior King Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Guest bathroom, Toilet, Free toiletries, Shower cap, Body soap, Hairdryer, Toilet paper, Slippers, Walk-in shower, Toothbrush, Conditioner, Shampoo, Towels, Shower

General

Tile/Marble floor, Air conditioning, Soundproof, Smoke Alarm, Trash cans, Key access, Carpeted, Interconnecting room(s) available, Fire extinguisher, Key card access, Safe

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Dryer, Refrigerator

Living Area

Desk, Sitting area

View

View, River view, City view

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Shower chair, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels
Superior King Suite
Room Type: Suite
Room Size: 76 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Guest bathroom, Bathrobe, Toilet, Free toiletries, Shower cap, Body soap, Hairdryer, Toilet paper, Slippers, Walk-in shower, Toothbrush, Conditioner, Additional bathroom, Bathtub or shower, Shampoo, Towels, Shower

General

Tile/Marble floor, Air conditioning, Soundproof, Smoke Alarm, Trash cans, Key access, Carpeted, Fire extinguisher, Key card access, Safe

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Dryer, Refrigerator

Living Area

Desk, Sofa, Sitting area

View

View, River view, City view

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Shower chair, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Clothes rack, Socket near the bed, Pajamas

Pool and Spa

Pool towels
Superior Twin Room
Room Type: Twin
Room Size: 29 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Guest bathroom, Toilet, Free toiletries, Shower cap, Body soap, Hairdryer, Toilet paper, Slippers, Walk-in shower, Toothbrush, Conditioner, Shampoo, Towels, Shower

General

Tile/Marble floor, Air conditioning, Soundproof, Smoke Alarm, Trash cans, Key access, Carpeted, Interconnecting room(s) available, Fire extinguisher, Key card access, Safe

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Dryer, Refrigerator

Living Area

Desk, Sitting area

View

View, River view, City view

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Toilet with grab rails, Shower chair, Entire unit wheelchair accessible

Room Amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels
Deluxe Double Room
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Deluxe Double Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Guest bathroom, Toilet, Free toiletries, Shower cap, Body soap, Hairdryer, Toilet paper, Slippers, Walk-in shower, Toothbrush, Conditioner, Shampoo, Towels, Shower

General

Tile/Marble floor, Air conditioning, Soundproof, Smoke Alarm, Trash cans, Key access, Carpeted, Interconnecting room(s) available, Fire extinguisher, Key card access, Safe

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Dryer, Refrigerator

Living Area

Desk, Sofa, Sitting area

View

View, River view, City view

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Shower chair, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels
Deluxe Twin Room
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Guest bathroom, Toilet, Free toiletries, Shower cap, Body soap, Hairdryer, Toilet paper, Slippers, Walk-in shower, Toothbrush, Conditioner, Shampoo, Towels, Shower

General

Tile/Marble floor, Air conditioning, Soundproof, Smoke Alarm, Trash cans, Key access, Carpeted, Interconnecting room(s) available, Fire extinguisher, Key card access, Safe

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Dryer, Refrigerator

Living Area

Desk, Sofa, Sitting area

View

View, River view, City view

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Shower chair, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels
Executive Suite with 1 King Size Bed and 2 Single Bed
Room Type: Double
Room Size: 128 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Guest bathroom, Bathrobe, Toilet, Free toiletries, Shower cap, Body soap, Hairdryer, Toilet paper, Slippers, Walk-in shower, Toothbrush, Conditioner, Additional bathroom, Shampoo, Towels, Shower

General

Tile/Marble floor, Air conditioning, Soundproof, Smoke Alarm, Trash cans, Key access, Carpeted, Fire extinguisher, Key card access, Safe

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Dryer, Refrigerator

Living Area

Desk, Sofa, Sitting area

View

View, River view, City view

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Shower chair, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels
Executive Suite with 1 King size Bed
Room Type: Suite
Room Size: 56 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Guest bathroom, Bathrobe, Toilet, Free toiletries, Shower cap, Body soap, Hairdryer, Toilet paper, Slippers, Walk-in shower, Toothbrush, Conditioner, Additional bathroom, Shampoo, Towels, Shower

General

Tile/Marble floor, Air conditioning, Soundproof, Smoke Alarm, Trash cans, Key access, Carpeted, Fire extinguisher, Key card access, Safe

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Dryer, Refrigerator

Living Area

Desk, Sofa, Sitting area

View

View, River view, City view

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Shower chair, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels
Executive Suite
Room Type: Suite
Room Size: 160 m2
Executive Suite

Food & Drink

Bottle of water, Tea/Coffee maker

General

Air conditioning, Smoke Alarm, Trash cans, Key access, Fire extinguisher, Key card access, Safe

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Dryer, Refrigerator

Living Area

Sofa

View

View, River view, City view

Bedroom

Wardrobe or closet, Linens

Bathroom

Walk-in shower, Towels

Accessibility

Accessible by elevator, Shower chair, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Executive Twin Room
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

General

Air conditioning, Smoke Alarm, Trash cans, Key access, Fire extinguisher, Key card access, Safe

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Dryer, Refrigerator

Living Area

Sofa

View

View, River view, City view

Bedroom

Wardrobe or closet, Linens

Bathroom

Walk-in shower, Towels

Accessibility

Accessible by elevator, Shower chair, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Executive Double Room
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Executive Double Room

Food & Drink

Bottle of water, Tea/Coffee maker

General

Air conditioning, Smoke Alarm, Trash cans, Key access, Fire extinguisher, Key card access, Safe

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Dryer, Refrigerator

Living Area

Sofa

View

View, River view, City view

Bedroom

Wardrobe or closet, Linens

Bathroom

Walk-in shower, Towels

Accessibility

Accessible by elevator, Shower chair, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Check Hotel Availability
Nightly rates from:
USD46
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