Is this Genting Highlands hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Genting Highlands hotel have a swimming pool?

Yes, this Genting Highlands hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Genting Highlands hotel?

Best-rates for the Genting Highlands hotel starts from $184 per night with includes Entertainment, Laundry, Pool, Spa, Guest Services, Child Friendly, Internet, Air Conditioner, Parking, Balcony/Terrace, Wellness Facilities, Bar, Designated Smoking Area, Accessibility, Business Services, Breakfast, Kitchen, Bedding/Linens, Fireplace/Heating, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Genting Highlands hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Genting Highlands hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Genting Highlands hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Genting Highlands hotel?

Based on the information reported by the owner or manager, the Genting Highlands hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Genting Highlands hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Wyndham Ion Majestic Genting Highlands | Hotel in Genting Highlands

| 7.2 (29 Reviews) | 1 Bathroom

Genting Highlands Hotel | Wyndham Ion Majestic Genting Highlands

Hotel in Genting Highlands

Hotel in Genting Highlands with 3 indoor pools and a full-service spa
Along with 3 indoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
Wyndham Ion Majestic Genting Highlands offers 850 air-conditioned accommodations with safes and bathrobes. Accommodations offer separate sitting areas. 42-inch LCD televisions come with satellite channels. Accommodations at this 4-star hotel have kitchens with separate dining areas. Bathrooms include showers, slippers, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and irons/ironing boards can be requested.

3 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toothbrush and toothpaste

Shower

Toilet paper

Hair dryer

Private bathroom

Towels

Bathrobes

Bedroom

Air conditioning

Heating

Bed sheets

Safe

Separate sitting area

Desk

Iron/ironing board (on request)

Free local calls

Slippers

Phone

Breakfast

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 80 for adults and MYR 40 for children

1 bar

1 restaurant and 1 coffee shop/cafe

Dining room

Kitchen

Parking

Covered valet parking on site (MYR 30.00 per day)

Electric car charging station on site

Free self parking on site

Accessibility

This property does not have elevators

Activities

Casino

Outlet shopping

Theme parks

Children's pool

Sauna

3 indoor pools

Full-service spa

Fitness center

Entertainment

Satellite channels

42-inch LCD TV

General

Grocery/convenience store

Banquet hall

Malay

Chinese (Mandarin)

English

Designated smoking areas

Guest Services

Children's pool

Kitchen

Grocery/convenience store

3 indoor pools

Separate dining area

Laundry facilities

Luggage storage

Concierge services

Housekeeping (on request)

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Spa

Spa open daily

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime express check-in available minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately myr 80 for adults and myr 40 for children covered valet parking fee: myr 30.00 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Thien Hin

Dec 27, 2025 04:38:50 PM

Review Score: 4

Summary: check-in on 25/12/25, as the experience was far below Wyndham’s expected standards. During check-in, the Indonesian female receptionist was unprofessional and lacked basic front office knowledge, unable to answer simple questions and repeatedly stating that check-in was at 3:00 pm, which I was already aware of; my request to pre-check in by submitting my details, a standard hotel practice, was met with reluctance and poor service attitude. Fortunately, Mr. Abdullah took over and handled the process professionally, being friendly, knowledgeable, and efficient. The hotel’s wayfinding system is confusing and misleading, with lift buttons and signage indicating access to floors and facilities such as Level 50, Sky Garden, and Sky Deck that are not reachable, causing unnecessary frustration. The room view was excellent and was the only positive highlight. The swimming pool water was visibly dirty with excessive bubbles that remained for hours, indicating poor water maintenance and potential hygiene risks, especially for children. Breakfast offered reasonable variety but service was slow, with empty plates not cleared despite informing staff. On a positive note, the night steam oat service was good, particularly the attentive and helpful young Myanmar gentleman. Overall, this stay was well below Wyndham’s usual standards and not worth the 6++ room rate.

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Room Arrangement

Room Info	Facilities
Apartment Room Size: 700 square feet m² 3 Queen Bed and Twin Beds	General Square meters - 65, Square feet - 700, Number of bedrooms - 1, Bed count maximum 3, Number of living rooms 1, Ping - 20, Bed count minimum 3
Studio Room Size: 380 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 380, Number of bedrooms - 0, Ping - 11, Square meters - 35, Bed count minimum 1, Bed count maximum 1
Standard Quadruple Room Room Size: 650 square feet m² 2 Queen Bed and Queen Bunk Bed	General Number of living rooms 0, Number of bedrooms - 0, Square meters - 60, Ping - 18, Bed count maximum 3, Square feet - 650, Bed count minimum 3
Twin Room Room Size: 380 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 380, Number of bedrooms - 0, Ping - 11, Square meters - 35, Bed count minimum 2, Bed count maximum 2
Superior Suite Room Size: 780 square feet m² 3 Queen Bed, Queen Bunk Bed and Twin Bed	General Bed count minimum 4, Square meters - 72, Square feet - 780, Ping - 22, Number of bedrooms - 3, Bed count maximum 4, Number of living rooms 1