Is this Guachipelin hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Guachipelin hotel?

Check-in time for Guachipelin hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Guachipelin hotel have a swimming pool?

Yes, this Guachipelin hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Guachipelin hotel?

Best-rates for the Guachipelin hotel starts from $123 per night with includes Pool, Wheelchair Accessible, Transportation/Shuttle, Restaurant, Breakfast, Child Friendly, TV, Balcony/Terrace, Internet, Kitchen, Laundry, Air Conditioner, Accessibility, Security/Safety, Bedding/Linens, Wellness Facilities, Guest Services, Parking, Business Services, Spa, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Guachipelin hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Guachipelin hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Guachipelin hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Guachipelin hotel?

Based on the information reported by the owner or manager, the Guachipelin hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Guachipelin hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton San Jose Hotel, Costa Rica | Hotel in San Rafael

| 9.2 (1001 Reviews) | 1 Bathroom

Guachipelin Hotel | Sheraton San Jose Hotel, Costa Rica

Hotel in Guachipelin, San Rafael

Beaux Arts hotel with 3 restaurants connected to a shopping center in San Rafael
Along with 3 restaurants, this smoke-free hotel has a casino and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Housekeeping is available on request.
Sheraton San Jose Hotel, Costa Rica offers 170 accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This San Rafael hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Hair dryer

Eco-friendly toiletries

Towels

Shower

Bedroom

Free cribs/infant beds

Blackout drapes/curtains

Down comforter

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

Connecting rooms available

LED light bulbs

Soundproofing

Bulk dispenser for toiletries

Energy-saving switches

Laptop-friendly workspace

Turndown service

Free local calls

Desk

Iron/ironing board

Laptop-compatible safe

Water-efficient toilets only

Desk chair

Recycling

Water-efficient showers only

Eco-friendly cleaning products provided

Phone

Breakfast

2 bars/lounges and 1 poolside bar

Coffee/tea in common area(s)

Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: CRC 16500 per person

24-hour room service

3 restaurants and 1 coffee shop/cafe

Free bottled water

Coffee/tea maker

Minibar

Parking

Wheelchair-accessible parking and van parking available

Bus station shuttle (surcharge)

24-hour roundtrip airport shuttle (surcharge)

Free self parking on site

Shopping center shuttle (surcharge)

Electric car charging station on site

Airport shuttle on request

Area shuttle (surcharge) up to 300 meters

Accessibility

Wheelchair-accessible path of travel

Area rugs in room

Elevator

Accessible bus station shuttle

10 on-site accessible parking spaces

Wheelchair-accessible registration desk

Wheelchair-accessible registration desk height (inches): 47

Lever door handles

In-room accessibility

Height-adjustable showerhead

Wheelchair-accessible fitness center

Elevator door width (inches): 35

Wheelchair-accessible restaurant

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible van parking

Visual fire alarm

Wheelchair-accessible parking

Tile flooring in room

Transfer shower

Wheelchair-accessible concierge desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Low-height view port in door

Braille signage

Low-height electrical outlets in bathroom

Stair-free path to entrance

Wheelchair-accessible path to elevator

Activities

Mountain biking

Ecotours

Ziplining

Bike parking

Outdoor pool

Billiards/pool table

Steam room

Fitness center

Entertainment

Cable channels

42-inch LCD TV

General

Meeting rooms

24-hour business center

Conference center (5651 square feet of space)

Computer station

Elevator

ATM/banking services

Water dispenser

Front-desk safe

Banquet hall

Spanish

English

No plastic soda bottles

140 casino slot machines

Rooftop garden

No plastic water bottles

TV in lobby

Vegetarian dining options

Locally-owned & organized tours & activities

Local culture & ecosystem education

Reusable tableware only

At least 80% lighting from LEDs

Water dispenser

Casino VIP room

19 casino gaming tables

Humane treatment of captive wild animals

Casino (193752 square feet of space)

Biodegradable coffee stirrers

No plastic coffee stirrers

Double-glazed windows

Vegan dining options

Comprehensive food waste policy

At least 80% organic food

Reusable cups only

No plastic drinking straws

Comprehensive recycling policy

Living plant wall

At least 80% of food locally-sourced

Smoke-free property

Guest Services

Free cribs/infant beds

Outdoor pool

Laundry facilities

Soundproofed rooms

Travel crib

Change of bedsheets (on request)

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Turndown service

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Outdoors

Garden

Pool sun loungers

Terrace

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 5:30 am express check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately crc 16500 per person airport shuttle fee: crc 27000 per vehicle (one-way, maximum occupancy 4) airport shuttle fee per child: crc 27000 (one-way) pet fee: crc 11750 per pet, per night plus crc 52000 one-time cleaning fee service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 40 lbs per pet) pets allowed for an extra charge of crc 11750 per pet, per night, plus a one-time cleaning fee of crc 52000 pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Reviews

Jose

Dec 12, 2025 08:52:20 PM

Review Score: 4

Summary: Our room wasn't cleaned our entire stay not even once. Garbages stayed full, no fresh towels at all.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 2 Queen Beds, City View Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Club Room, 2 Queen Beds (Panoramic View, High Floor) Room Size: m² 2 Queen Beds	General Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Mountain View Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Club Room, 2 Queen Beds, Balcony, Mountain View Room Size: m² 2 Queen Beds	General Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, City View Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Club Room, 1 Bedroom, Bathtub (Panoramic View) Room Size: m² 1 King Bed	General Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, Separate dining area
Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Club Room, 1 King Bed (Panoramic View, High Floor) Room Size: m² 1 King Bed	General Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Club Room, 1 Bedroom, Balcony (Panoramic View, High Floor) Room Size: m² 1 King Bed	General Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, Separate dining area
Club Room, 1 King Bed, Mountain View Room Size: m² 1 King Bed	General Bathrobes, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Club Room, 1 King Bed, Balcony, Mountain View Room Size: m² 1 King Bed	General Bathrobes, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Presidential Suite, 1 Bedroom, Terrace (Panoramic View) Room Size: m² 1 King Bed	General Number of living rooms 0, Bathrobes, Dining table, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, Separate dining area
Room, 1 King Bed, Mobility Accessible (High Floor, Roll-In Shower) Room Size: m² 1 King Bed	General Bathrobes, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 2 Queen Beds, Mountain View Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2