Is this Downtown Kota Kinabalu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Kota Kinabalu hotel have a swimming pool?

Yes, this Downtown Kota Kinabalu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Kota Kinabalu hotel?

Best-rates for the Downtown Kota Kinabalu hotel starts from $73 per night with includes Pool, Toiletries, Guest Services, Child Friendly, Air Conditioner, Parking, Security/Safety, Bedding/Linens, Entertainment, Internet, Business Services, Sports/Activities, Wellness Facilities, Spa, Restaurant, Bar, Laundry, Balcony/Terrace, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown Kota Kinabalu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Kota Kinabalu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Kota Kinabalu hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Kota Kinabalu hotel?

Based on the information reported by the owner or manager, the Downtown Kota Kinabalu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Kota Kinabalu hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Ritz Residence @ Imago Mall Loft B | Hotel in Kota Kinabalu

| 9.6 (35 Reviews) | 1 Bathroom

Downtown Kota Kinabalu Hotel | Ritz Residence @ Imago Mall Loft B

Hotel in Downtown Kota Kinabalu, Kota Kinabalu

Luxury hotel with 20 restaurants connected to a shopping center in Kota Kinabalu
This smoke-free hotel features 20 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, 3 bars/lounges, 20 coffee shops/cafes, and a snack bar/deli are onsite.
Housekeeping is available on request.
Ritz Residence @ Imago Mall Loft B offers 6 air-conditioned accommodations with washers/dryers and free minibar items. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. This Kota Kinabalu hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and bidets. Business-friendly amenities include desks, printers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a waterslide and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Designer toiletries

Private bathroom

Toothbrush and toothpaste

Hydromassage showerhead

Hair dryer

Towels

Bidet

Separate bathtub and shower

Toilet paper

Soap

Bedroom

Egyptian cotton sheets

Pillow-top mattress

Blackout drapes/curtains

Down comforter

Premium bedding

Air conditioning

Bed sheets

Pillow menu

Iron/ironing board (on request)

Soundproofing

Washer and dryer

Laundry detergent

Slippers

Individually furnished

Laptop-friendly workspace

Window screens

Desk

Electrical adapters/chargers

Restaurant dining guide

Safe

Individually decorated

Printer

Guidebooks/recommendations

Breakfast

3 bars/lounges

20 restaurants and 20 coffee shops

Coffee/tea in common area(s)

Free bottled water

Microwave (on request)

Mini-fridge

Oven

Free tea bags/instant coffee

Electric kettle

Free minibar

Local meal delivery service

Parking

Free secured, covered self parking on site

Accessibility

This property does not have elevators

Tile flooring in room

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Health/beauty spa

Designer stores

Lifeguards on site

24-hour pool access

Sauna

Shopping

Playground

Shopping mall

Full-service spa

2 outdoor pools

General

24-hour business center

Gift shop/newsstand

Grocery/convenience store

ATM/banking services

Vending machine

Lockers available

Malay

Chinese (Mandarin)

English

Chinese (Cantonese)

Smoke-free property

Guest Services

Microwave (on request)

Mini-fridge

Grocery/convenience store

Washer/dryer

Snack bar/deli

Waterslide

Laundry facilities

Playground

Soundproofed rooms

2 outdoor pools

Change of bedsheets (on request)

Housekeeping (on request)

Hair salon

Concierge services

Virtual front desk

Change of towels (on request)

Multilingual staff

Laundry facilities

Dry cleaning service

Internet

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Lifeguards on site

Terrace

Outdoor entertainment area

Picnic area

Outdoor furniture

Spa

Detox wraps

Hydrotherapy

Manicures and pedicures

Body treatments

Thalassotherapy

Body wraps

Spa open daily

Body scrubs

Reflexology

Facials

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon express check-out available late check-out fee: myr 150 late check-out subject to availability

Child Policy

Children are welcome.

Payment Policy

Late check-out fee: myr 150 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed property registration number yes special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Melanie

Jul 21, 2025 11:00:16 PM

Review Score: 10

Summary: The staff were extremely helpful and attentive!. They even have powerbanks and charging cables in e room. It's also near to the airport so if you do not want to hear aeroplanes then may nt work for you.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room Room Size: 258 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 258, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Golf view, Square meters - 24, Bed count minimum 1, Bed count maximum 1
Standard Double Room Room Size: 205 square feet m² 1 King Bed	General Square feet - 205, Number of living rooms 0, Premium TV channels, Number of bedrooms - 0, Netflix, Ping - 6, Square meters - 19, Location - top floor, Satellite TV service, Streaming services, No rollaway/extra beds, Smart TV, No cribs (infant beds), Courtyard view, Bed count minimum 1, Bed count maximum 1
Family Room Room Size: 280 square feet m² 2 King Bed and Large Twin Bed	General Ping - 8, Number of living rooms 0, Premium TV channels, Number of bedrooms - 0, Netflix, Square meters - 26, Satellite TV service, Flat-panel TV, Streaming services, No rollaway/extra beds, Square feet - 280, No cribs (infant beds), Bed count minimum 2, City view, Bed count maximum 2
Deluxe Double Room Room Size: 312 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Premium TV channels, Number of bedrooms - 0, Square meters - 29, Square feet - 312, Satellite TV service, Flat-panel TV, Free cribs/infant beds, Pool view, No rollaway/extra beds, Bed count minimum 1, Bed count maximum 1, City view
Luxury Double Room Room Size: 205 square feet m² 1 King Bed	General Square feet - 205, Number of living rooms 0, Premium TV channels, Number of bedrooms - 0, Ping - 6, Square meters - 19, Satellite TV service, Flat-panel TV, No rollaway/extra beds, No cribs (infant beds), Garden view, Bed count minimum 1, Bed count maximum 1, City view
Family Room Room Size: 301 square feet m² 2 King Bed and Large Twin Bed	General Ping - 8, Number of living rooms 0, Premium TV channels, Number of bedrooms - 0, Netflix, Square meters - 28, Square feet - 301, Satellite TV service, Flat-panel TV, Free cribs/infant beds, Streaming services, No rollaway/extra beds, Bed count minimum 2, City view, Bed count maximum 2
Executive Double Room Room Size: 258 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 258, Premium TV channels, Number of bedrooms - 0, Ping - 7, Square meters - 24, Satellite TV service, Flat-panel TV, No rollaway/extra beds, No cribs (infant beds), Golf view, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room Room Size: 258 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 258, Premium TV channels, Number of bedrooms - 0, Netflix, Ping - 7, Square meters - 24, Satellite TV service, Flat-panel TV, Free cribs/infant beds, Streaming services, No rollaway/extra beds, Golf view, Bed count minimum 1, Bed count maximum 1
Panoramic Double Room Room Size: 258 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 258, Premium TV channels, Number of bedrooms - 0, Ping - 7, Location - top floor, Square meters - 24, Satellite TV service, Flat-panel TV, No rollaway/extra beds, No cribs (infant beds), Golf view, Bed count minimum 1, Bed count maximum 1, City view
Superior Double Room Room Size: 258 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 258, Premium TV channels, Number of bedrooms - 0, Netflix, Ping - 7, Square meters - 24, Satellite TV service, Streaming services, No rollaway/extra beds, Smart TV, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, City view
Twin Room Room Size: 205 square feet m² 2 Large Twin Beds	General Square feet - 205, Number of living rooms 0, Premium TV channels, Number of bedrooms - 0, Netflix, Ping - 6, Square meters - 19, Satellite TV service, Flat-panel TV, Streaming services, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 2, City view, Bed count maximum 2
Panoramic Room Room Size: 258 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 258, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Golf view, Square meters - 24, Bed count minimum 1, Bed count maximum 1