Is this Downtown George Town hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown George Town hotel have a swimming pool?

No, this Downtown George Town hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown George Town hotel?

Best-rates for the Downtown George Town hotel starts from $33 per night with includes Bedding/Linens, Internet, Toiletries, Kitchen, Laundry, Wheelchair Accessible, Accessibility, Wellness Facilities, Parking, Security/Safety, Child Friendly, Air Conditioner, TV, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown George Town hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown George Town hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown George Town hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown George Town hotel?

Based on the information reported by the owner or manager, the Downtown George Town hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown George Town hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Q Collection @ Macalister(formerly know as Apple Hotel Penang) | Hotel in George Town

| 6.8 (6 Reviews) | 1 Bathroom

Downtown George Town Hotel | Q Collection @ Macalister(formerly know as Apple Hotel Penang)

Hotel in Downtown George Town, George Town

Hotel with a 24-hour front desk, near KOMTAR
Laundry facilities, a 24-hour front desk, and express check-out are available at this smoke-free hotel. WiFi in public areas is free.
Housekeeping is available on request.
Q Collection @ Macalister(formerly know as Apple Hotel Penang) offers 34 air-conditioned accommodations with complimentary bottled water and slippers. 24-inch flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Toilet paper

Shower

Toothbrush and toothpaste

Bidet

Towels

Hair dryer

Soap

Private bathroom

Free toiletries

Shampoo

Bedroom

Air conditioning

Slippers

Iron/ironing board

Breakfast

Free tea bags/instant coffee

Free bottled water

Electric kettle

Parking

Limited onsite parking

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Wheelchair-accessible path to elevator

Elevator

Activities

Theme parks

Outlet shopping

Entertainment

Digital channels

24-inch flat-screen TV

General

Elevator

Malay

Chinese (Mandarin)

English

Smoke-free property

Guest Services

Laundry facilities

Laundry facilities

Luggage storage

Housekeeping (on request)

24-hour front desk

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 25+ Mbps

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 17

Check-out

A late check-out fee will be charged check-out before 11:30 am express check-out available

Child Policy

Children are welcome.

Payment Policy

A late check-out fee will be charged the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Fatimah

Aug 7, 2024 12:03:29 PM

Review Score: 6

Summary: Generally ok, staff were hospitable and helpful. But, the manager Mrs Rinie was unfriendly as she was harassing my sister who stayed in another room about the extended hour that we requested and threatening her. Totally unacceptable hospitality to hold such a position! The 2 Deluxe Double rooms that I booked didn’t have any windows. The Aircon didn’t work so it was fixed in situ when I was in the room. I came in from a long haul flight thus was exhausted in having to wait for the technician to fix the AC. The AC worked after he cleaned it with a toothbrush as the hotel doesn’t have a vacuum cleaner! No kidding. Years of dust-bunnies fell onto the bed. I had to insist that the bedsheets & covers were replaced. I stayed over 10+ days, had to get use to the limited 1-toilet roll a day ration for ever room. Unbelievable! The hotel is centrally located, thus it has easy access to many places. It’s a shame that staff were not fully trained to clean bathrooms & toilets properly. The roller-blinds in the bathroom-shower was full of mold and was unhygienic. Why were these not put on the outer glass walls of the bathroom-shower?

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Room Arrangement

Room Info	Facilities
Standard Double Room Room Size: 194 square feet m² 1 Double Bed	General No windows, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 194, Ping - 5, No cribs (infant beds), Square meters - 18, Bed count minimum 1, Bed count maximum 1
Superior Double Room Room Size: 194 square feet m² 1 Double Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 194, Ping - 5, No cribs (infant beds), Square meters - 18, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Family Room Room Size: 237 square feet m² 2 Queen Bed and Double Bed	General Number of living rooms 0, Square feet - 237, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Bed count minimum 2, Square meters - 22, Bed count maximum 2
Deluxe Double Room Room Size: 215 square feet m² 1 King Bed	General No windows, Square meters - 20, Number of living rooms 0, Square feet - 215, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Deluxe Twin Room Room Size: 215 square feet m² 2 Twin Beds	General No windows, Square meters - 20, Number of living rooms 0, Square feet - 215, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2
Deluxe Studio Suite Room Size: 226 square feet m² 1 King Bed	General Square meters - 21, Number of living rooms 0, Square feet - 226, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Deluxe Triple Room Room Size: 237 square feet m² 2 Twin Bed and Queen Bed	General No windows, Number of living rooms 0, Square feet - 237, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Bed count minimum 2, Square meters - 22, Bed count maximum 2
Executive Studio Suite Room Size: 223 square feet m² 1 King Bed	General Square meters - 21, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, No cribs (infant beds), Separate sitting area, Laptop-friendly workspace, Location - top floor, Square feet - 223, Bed count minimum 1, Bed count maximum 1