PARKROYAL Penang Resort | Hotel in George Town

| 8.8 (1002 Reviews) |  1 Bathroom
Batu Ferringhi Hotel | PARKROYAL Penang Resort

Hotel in Batu Ferringhi, George Town

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at PARKROYAL Penang Resort's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
PARKROYAL Penang Resort offers 309 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include slippers and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.


A health club and a water park with waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 12:30 am late check-in subject to availability minimum check-in age: 17
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are available for myr 185 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately myr 65.65 for adults and myr 33.95 for children rollaway bed fee: myr 185 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Reshmi
Dec 24, 2025 05:01:11 PM
Review Score:   6
Summary: The Parkroyal Hotel in Penang holds a special place in my heart simply because my family has been staying there for the last 30+ years. I have many fond memories of this place. That being said, my recent visit to the Parkroyal left me sorely disappointed. Spa; I had emailed the Spa to book ahead of time what my mother and myself wanted however nobody got back to us. When I then followed this up with a phone call, the therapist couldn’t understand that I was calling from abroad even though I had stated at this very clearly in both English and in Malay. When we had our treatments It was great. Noor my therapist was very adept in the session. However, I wasn’t so impressed with the dead cockroach that greeted me in the bathroom. Reception; we had booked two rooms-a premier room and a suite. For some reason I had to request that my payment for the suite be done when I checked in. Gowri wanted to do it after. She then billed me incorrectedly and had to do another transaction. When I was checking out, I came twice to clear out my charges and when I asked if there was anything else, Gowri said no. Two hours later when I’m out of Penang I get a WhatsApp message asking me if they could charge my credit card because they forgot to charge me the heritage tax. What’s the point of me coming in daily to clear out my charges if you’re going to then pull a stunt like this? I’ll be back in Penang this April and I’m hoping the hotel would be more organized and efficient.
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