Mercure Pontianak City Center | Hotel in Pontianak

| 8.2 (88 Reviews) |  4 Bathrooms  15 Guests
Pontianak Hotel | Mercure Pontianak City Center

Hotel in Pontianak

Mercure Pontianak City Center offers contemporary accommodations in West Kalimantan, a 15-minute drive from Supadio International Airport. It features free Wi-Fi connection, a spa with face and body treatments and an outdoor pool. The guest rooms of the Mercure combine traditional décor with designer furnishings. They include air conditioning and satellite TV channels. There is a spacious seating area and private bathrooms with hairdryer and bathrobes. Ebony Restaurant and Bar serves a fusion of Asian, Western and authentic Indonesian food, with an eye-catching open kitchen. Other facilities of the Mercure Pontianak City Center include a well-equipped gym and an airport shuttle service. Located next to the biggest shopping mall complex in West Kalimantan, the hotel offers many shopping and entertaining possibilities. Free private parking is available on site.

Mercure Pontianak City Center is located in Pontianak.

This 257 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, Balcony/Terrace, Transportation/Shuttle, and several others. This is a 4 star rated property and has over 88 reviews with the average score of 8.2 . Coming to Pontianak and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 257 Bedrooms Hotel if you want to learn more about this place in Pontianak. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Pontianak City Center in Pontianak is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Pontianak City Center”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Breakfast in the room
  • Wine/Champagne
  • Restaurant
  • Fruit
Parking
  • Private Parking
  • Free parking
  • Parking
Activities
  • Live music/Performance
  • Cycling
  • Spa facilities
  • Themed dinners
  • Locker rooms
  • Fitness
  • Massage
  • Fitness center
  • Spa/Wellness packages
General
  • Air conditioning
  • Facilities for disabled guests
  • Non-smoking rooms
  • Elevator
  • Family rooms
  • Soundproof rooms
  • Wifi in all areas
  • Safe
Guest Services
  • Fax/Photocopying
  • Daily housekeeping
  • Baggage storage
  • Concierge
  • Room service
  • Laundry
  • Airport shuttle (additional charge)
  • Meeting/Banquet facilities
  • Ironing service
  • Packed lunches
  • Shared lounge/TV area
  • 24-hour front desk
  • Airport shuttle
  • Car rental
  • Valet parking
  • Business center
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Terrace
  • Outdoor pool (year-round)
  • BBQ facilities
Security/Safety
  • Fire extinguishers
  • Key card access
  • CCTV in common areas
  • CCTV outside property
  • Security alarm
  • Key access
  • 24-hour security
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/out
  • Mobile app for room service
Spa
  • Swimming pool
  • Kids' pool

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Reviews

Value for money:
7.4
Location:
8.4
Staff:
7.9
Facilities:
7.8
Comfort:
7.9
Cleanliness:
8
Cui
Feb 9, 2026 08:00:00 AM
Review Score:   7
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Breakfast very good with a lot of different foods, hotel staff very helpful
Negative: Hotel room need upgrade especially bathroom look old
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Twin Room
Room Type: Twin
Room Size: 25 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Free toiletries, Toothbrush, Bathtub or shower, Toilet paper, Conditioner, Hairdryer, Slippers, Guest bathroom, Shower cap, Towels, Shower, Toilet, Shampoo, Private bathroom

General

Air conditioning, Hardwood or parquet floors, Trash cans, Carpeted, Key access, Smoke Alarm, Interconnecting room(s) available, Safe, Key card access

Media & Technology

Flat-screen TV, TV, Mobile hotspot device, Satellite channels, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator, Dryer, Cleaning products

Living Area

Sitting area, Sofa, Desk

Bedroom

Childrens' cribs, Linens, Extra long beds (> 6.5 ft)

View

Pool view, View, City view

Accessibility

Upper floors accessible by elevator, Upper floors accessible by stairs only

Room amenities

Sofa bed, Socket near the bed, Clothes rack, Non-feather pillow
Superior Twin Room
Room Type: Twin
Room Size: 22 m2
2 Twin bed(s) Bed
Superior Twin Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Free toiletries, Toothbrush, Bathtub or shower, Toilet paper, Conditioner, Hairdryer, Slippers, Guest bathroom, Shower cap, Towels, Shower, Toilet, Shampoo, Private bathroom

General

Air conditioning, Hardwood or parquet floors, Trash cans, Key access, Smoke Alarm, Safe, Key card access

Media & Technology

Flat-screen TV, TV, Mobile hotspot device, Satellite channels, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator, Dryer, Cleaning products

Living Area

Sitting area, Desk

Bedroom

Childrens' cribs, Linens, Extra long beds (> 6.5 ft)

View

Pool view, View, City view

Accessibility

Upper floors accessible by elevator, Upper floors accessible by stairs only

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow
Deluxe King Room
Room Type: Double
Room Size: 25 m2
1 Full bed(s) Bed
Deluxe King Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Free toiletries, Toothbrush, Bathtub or shower, Toilet paper, Conditioner, Hairdryer, Slippers, Guest bathroom, Shower cap, Towels, Shower, Toilet, Shampoo, Private bathroom

General

Air conditioning, Hardwood or parquet floors, Trash cans, Carpeted, Key access, Smoke Alarm, Interconnecting room(s) available, Safe, Key card access

Media & Technology

Flat-screen TV, TV, Mobile hotspot device, Satellite channels, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator, Dryer, Cleaning products

Living Area

Sitting area, Sofa, Desk

Bedroom

Childrens' cribs, Linens, Extra long beds (> 6.5 ft)

View

Pool view, View, City view

Accessibility

Upper floors accessible by elevator, Upper floors accessible by stairs only

Room amenities

Sofa bed, Socket near the bed, Clothes rack, Non-feather pillow
Superior King Room
Room Type: Double
Room Size: 22 m2
1 Full bed(s) Bed
Superior King Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Free toiletries, Toothbrush, Bathtub or shower, Toilet paper, Conditioner, Hairdryer, Slippers, Guest bathroom, Shower cap, Towels, Shower, Toilet, Shampoo, Private bathroom

General

Air conditioning, Hardwood or parquet floors, Trash cans, Key access, Smoke Alarm, Safe, Key card access

Media & Technology

Flat-screen TV, TV, Mobile hotspot device, Satellite channels, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator, Dryer, Cleaning products

Living Area

Sitting area, Desk

Bedroom

Childrens' cribs, Linens, Extra long beds (> 6.5 ft)

View

Pool view, View, City view

Accessibility

Upper floors accessible by elevator, Upper floors accessible by stairs only

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow
Check Hotel Availability
Nightly rates from:
USD38
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