JEN Penang Georgetown by Shangri-La | Hotel in George Town

| 8.8 (1003 Reviews) |  1 Bathroom
Downtown George Town Hotel | JEN Penang Georgetown by Shangri-La

Hotel in Downtown George Town, George Town

Family-friendly George Town hotel connected to a shopping center, steps from 1st Avenue Mall
This hotel features an outdoor pool, a restaurant, and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
JEN Penang Georgetown by Shangri-La offers 443 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 40-inch LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This George Town hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 6:00 am express check-in available minimum check-in age: 18
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. free cribs (infant beds)!
Payment Policy
Fee for continental breakfast: approximately myr 70 for adults and myr 35 for children airport shuttle fee: myr 96 per vehicle (one-way, maximum occupancy 4) nearby parking fee: myr 72 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

JAE HO
Nov 13, 2025 09:11:57 PM
Review Score:   10
Summary: Everything good
See All Reviews
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