Best Western Papilio Hotel | Hotel in Surabaya

| 8.3 (181 Reviews) |  1 Bathroom  15 Guests
Surabaya Hotel | Best Western Papilio Hotel

Hotel in Surabaya

Boasting a rooftop pool overlooking the city, Best Western Papilio Hotel is conveniently located a 3-minute drive away from City of Tomorrow and a 10-minute drive from Surabaya Carnival Night Market. Free WiFi access is available throughout. The air-conditioned rooms have a seating area and a flat-screen cable TV. A safety deposit box, an electric kettle as well as a refrigerator with a mini-bar are provided. Private bathroom offers a shower, hairdryer and free toiletries. City view can be enjoyed from the room. Guests can enjoy dining on Indonesian specialties as well as western and Chinese cuisine at Mariposa Restaurant. Alternatively, guests may also order from the room service. Staff at the 24-hour front desk can assist with car hire and airport transfers, while the concierge service will be happy to assist with luggage storage. There is also meeting/banqueting facilities and a business center. After a day of sightseeing guests may enjoy relaxing massage at the spa and wellness center. Best Western Papilio Hotel is a 15-minute drive away from Royal Plaza and a 20-minute drive away from Juanda International Airport.

Best Western Papilio Hotel is located in Surabaya.

This 7 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Restaurant, Accessibility, and several others. This is a 4 star rated property and has over 181 reviews with the average score of 8.3 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 7 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Best Western Papilio Hotel in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Best Western Papilio Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
View
Wheelchair Accessible
Ocean View
Oceanfront
Accessibility
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Restaurant
Toiletries
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
Parking
  • Electric vehicle charging station
  • Parking
  • Parking garage
  • Private Parking
  • Parking on site
Accessibility
  • Bathroom emergency cord
  • Toilet with grab rails
Activities
  • Fitness center
  • Fitness
General
  • Wifi in all areas
  • Facilities for disabled guests
  • Non-smoking rooms
  • Air conditioning
  • Elevator
Guest Services
  • Baggage storage
  • Daily housekeeping
  • Meeting/Banquet facilities
  • ATM on site
  • Business center
  • Dry cleaning
  • Concierge
  • Fax/Photocopying
  • Room service
  • Ironing service
  • 24-hour front desk
  • Laundry
Internet
  • Internet
  • Wifi
  • Free Wifi
Security/Safety
  • Smoke alarms
  • Fire extinguishers
  • CCTV in common areas
  • Key card access
  • 24-hour security
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Beach chairs/Loungers
  • Beach umbrellas

Policies

Check-in
The minimum age for check-in is 18
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.33
Location:
8.38
Staff:
8.67
Facilities:
8.16
Comfort:
8.37
Cleanliness:
8.36
ONN CONG
Dec 11, 2025 08:00:00 AM
Review Score:   8
Malaysia
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Executive Queen Room - Non-Smoking
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed
Executive Queen Room - Non-Smoking

Food & Drink

Tea/Coffee maker, Minibar

General

Safe, Interconnecting room(s) available, Air conditioning

Media & Technology

Radio, Cable channels, Telephone, DVD player

Bathroom

Bathrobe, Hairdryer

Kitchen

Microwave, Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock
King Suite
Room Type: Triple
Room Size: 56 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

General

Safe, Interconnecting room(s) available, Air conditioning

Media & Technology

Radio, Cable channels, Telephone, DVD player

Bathroom

Bathrobe, Hairdryer

Kitchen

Microwave, Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock
Superior Twin Room with City View and Shower - Non-Smoking
Room Type: Double
Room Size: 28 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

General

Safe, Interconnecting room(s) available, Air conditioning

Media & Technology

Radio, Cable channels, Telephone, DVD player

Bathroom

Bathrobe, Hairdryer

Kitchen

Microwave, Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock
Deluxe Queen Room with City View and Shower - Smoking
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

General

Safe, Interconnecting room(s) available, Air conditioning

Media & Technology

Radio, Cable channels, Telephone, DVD player

Bathroom

Bathrobe, Hairdryer

Kitchen

Microwave, Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock
Deluxe Twin Room with City View and Shower - Smoking
Room Type: Double
Room Size: 28 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

General

Safe, Interconnecting room(s) available, Air conditioning

Media & Technology

Radio, Cable channels, Telephone, DVD player

Bathroom

Bathrobe, Hairdryer

Kitchen

Microwave, Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock
Deluxe Queen Room with City View and Shower - Non-Smoking
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

General

Safe, Interconnecting room(s) available, Air conditioning

Media & Technology

Radio, Cable channels, Telephone, DVD player

Bathroom

Bathrobe, Hairdryer

Kitchen

Microwave, Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock
Deluxe Twin Room with City View and Shower - Non-Smoking
Room Type: Double
Room Size: 28 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

General

Safe, Interconnecting room(s) available, Air conditioning

Media & Technology

Radio, Cable channels, Telephone, DVD player

Bathroom

Bathrobe, Hairdryer

Kitchen

Microwave, Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock
Check Hotel Availability
Nightly rates from:
USD US $39
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