Is this Ascott Gurney Penang pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ascott Gurney Penang?

Check-in time for Ascott Gurney Penang starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ascott Gurney Penang have a swimming pool?

Yes, this Ascott Gurney Penang has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ascott Gurney Penang?

Best-rates for the Ascott Gurney Penang starts from $142 per night with includes Laundry, Business Services, Sports/Activities, Accessibility, Security/Safety, Toiletries, Child Friendly, Parking, Wheelchair Accessible, Breakfast, Air Conditioner, Guest Services, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Internet, Pool, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ascott Gurney Penang a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ascott Gurney Penang wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ascott Gurney Penang is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ascott Gurney Penang?

Based on the information reported by the owner or manager, the Ascott Gurney Penang indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ascott Gurney Penang?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Ascott Gurney Penang | Hotel in George Town

| 9.4 (255 Reviews) | 1 Bathroom

Downtown George Town Hotel | Ascott Gurney Penang

Hotel in Downtown George Town, George Town

Family-friendly hotel with 2 outdoor pools, 3-minute walk to Gurney Drive
2 outdoor pools, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Housekeeping is available on request.
Ascott Gurney Penang offers 271 air-conditioned accommodations with safes and slippers. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. 32-inch Smart televisions come with satellite channels.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! children 4 years old and younger stay free when using existing bedding. rollaway/extra beds are available for myr 150.0 per night. free cribs (infant beds)!

Payment Policy

Fee for continental breakfast: approximately myr 58 to 100 for adults, and myr 38 to 50 for children pet fee: myr 500 per accommodation, per night rollaway bed fee: myr 150.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of myr 500 per accommodation, per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation

A local government tax will be imposed and collected at the property upon arrival. the fee will be charged per room, per night. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards, debit cards, and cash this property uses a grey water recycling system

Reviews

Martyn J

Jan 15, 2026 05:26:34 PM

Review Score: 8

Summary: Overall this hotel was amazing, the views were breathtaking, it was extremely clean and had lots of facilities. The people that work there were always polite and apart from one instance extremely attentive. The only two negatives I would mention is, for such a big hotel there are only 3 check in/enquiry desks and generally just two staff on them meaning you often have to wait a good few minutes if you needed anything from them. The second was the restaurant. On the first night I had an absolutely lovely steak, I enjoyed it that much I decided to have a meal there the next night. This time I ordered the lamb shank. The issue was it didn’t come as described on the menu, it came with mash instead of rissole potatoes as specified. The lamb shank was embedded in the mash and I really don’t like mask. I waiting to see the waiter again but didn’t. I ended up just eating the lamb on top after waiting a good while. The waiter didn’t check on me at all even though I was literally the only person in the restaurant and I mean only person. By the time I did see him and call him over to get the bill it was a good 20 minutes later, meal hardly touched (see picture). At that point I wasn’t hungry anymore so didn’t raise it and he didn’t ask me how my meal was even though it was hardly toughed. The hotel is also in a lovely location with lots of amenities close

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Ascott Gurney Penang | Hotel in George Town

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