Is this The Alts Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Alts Hotel?

Check-in time for The Alts Hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Alts Hotel have a swimming pool?

Yes, this The Alts Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Alts Hotel?

Best-rates for the The Alts Hotel starts from $48 per night with includes Spa, Guest Services, Bedding/Linens, Accessibility, Restaurant, Laundry, Pool, Wheelchair Accessible, Balcony/Terrace, Business Services, Toiletries, Breakfast, Child Friendly, Internet, Air Conditioner, Designated Smoking Area, Wellness Facilities, Bar, Entertainment, Hot Tub, Kitchen, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Alts Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Alts Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Alts Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Alts Hotel?

Based on the information reported by the owner or manager, the The Alts Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Alts Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Alts Hotel | Hotel in Palembang

| 8.4 (43 Reviews) | 1 Bathroom

Hotel in Palembang

Mediterranean hotel with a winery and a full-service spa
An attached winery, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a restaurant, a health club, and a bar/lounge.
The Alts Hotel offers 207 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LED televisions come with satellite channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Bidet

Free toiletries

Hair dryer

Bedroom

Blackout drapes/curtains

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

Pillow menu

Connecting rooms available

Slippers

Safe

Desk

Breakfast

Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 211750 for adults and IDR 105875 for children

1 restaurant

Coffee/tea in common area(s)

24-hour room service

1 poolside bar and 1 bar

Free bottled water

Coffee/tea maker

Electric kettle

Minibar

Refrigerator

Parking

Free self parking on site

Free valet parking on site

24-hour roundtrip airport shuttle (surcharge)

Airport shuttle at scheduled times, on request

Accessibility

Wheelchair-accessible registration desk

Elevator

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Golfing

Winery attached

Hot tub

Sauna

Children's pool

Outdoor pool

Steam room

Fitness center

Full-service spa

Entertainment

Satellite channels

LED TV

General

Business center

Meeting rooms - 5

Conference space (1055 square feet)

Free newspapers in lobby

Ballroom

Elevator

Front-desk safe

Banquet hall

English

Indonesian

Designated smoking areas (fines apply)

Guest Services

Snack bar/deli

Children's pool

Refrigerator

Outdoor pool

Laundry facilities

Concierge services

Daily housekeeping

Luggage storage

Multilingual staff

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Rooftop terrace

Spa

Hot tub

Sauna

2 treatment rooms

Massages

Massage/treatment rooms

Spa open daily

Steam room

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately idr 211750 for adults and idr 105875 for children airport shuttle fee: idr 350000 per vehicle (one-way, maximum occupancy 4) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Mar 23, 2021 08:25:06 PM

Review Score: 4

Summary: Terrible breakfast arrangement time. All foods were not served properly.

See All Reviews

Room Arrangement

Room Info	Facilities
Grand Suite Room Size: 1292 square feet m² 1 King Bed	General Square meters - 120, Number of living rooms 0, Shower/tub combination, Number of bedrooms - 1, Microwave, Ping - 36, Square feet - 1292, Number of bathrooms - 1, Bathrobes, Private bathroom, Deep soaking bathtub, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe Twin Room Room Size: m² 1 Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Junior Suite Room Size: 569.3 square feet m² 1 King Bed	General Square meters - 52.9, Number of bedrooms - 1, Microwave, Number of living rooms 1, Number of bathrooms - 1, Bathrobes, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, Ping - 16, Wardrobe or closet, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Square feet - 569.3, Bed count maximum 1
Premier City View Room Size: m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Cabana Suite Room Size: 355 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Shower only, Square feet - 355, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Wardrobe or closet, Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Superior Double Room Room Size: 249.1 square feet m² 1 King Bed	General Number of living rooms 0, Hydromassage showerhead, Square meters - 23.1, Number of bedrooms - 1, Ping - 7, Shower only, Wheelchair accessible, Square feet - 249.1, Number of bathrooms - 1, Private bathroom, Bathroom grab bars, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Junior Suite New Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Twin Room Room Size: 258 square feet m² 2 Twin Beds	General Number of living rooms 0, Hydromassage showerhead, Square feet - 258, Private bathroom, Number of bedrooms - 2, Wardrobe or closet, Shower only, Ping - 7.25, Square meters - 24, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Premier Corner Room Size: m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Premiere Room Size: 334 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Shower only, Square feet - 334, Number of bathrooms - 1, Square meters - 31, Bathrobes, Private bathroom, Wardrobe or closet, Ping - 9.39, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe Room Room Size: 312 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Private bathroom, Number of bedrooms - 1, Square meters - 29, Wardrobe or closet, Shower only, Rainfall showerhead, Square feet - 312, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1