Sheraton Surabaya Hotel and Towers | Hotel in Surabaya
Hotel in Surabaya
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
Sheraton Surabaya Hotel and Towers offers 348 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
Amenities
Facility Overview
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Shower/tub combination
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Private bathroom
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Bathrobes
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Towels
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Free toiletries
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Hair dryer
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In-room massage
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Laptop-friendly workspace
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Desk chair
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Free newspapers
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Soundproofing
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Recycling
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Desk
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Laptop-compatible safe
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Iron/ironing board
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Phone
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Slippers
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Water-efficient showers only
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Window screens
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Electrical adapters/chargers
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Connecting rooms available
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Blackout drapes/curtains
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Rollaway/extra beds (surcharge)
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Free cribs/infant beds
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Air conditioning
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Bed sheets
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Premium bedding
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Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 227480 per person
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1 bar
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24-hour room service
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3 restaurants and 1 coffee shop/cafe
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Coffee/tea maker
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Free bottled water
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Electric kettle
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Minibar
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Refrigerator
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Free self parking on site
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Wheelchair-accessible parking and van parking available
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24-hour roundtrip airport shuttle (surcharge)
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Limo/town car service
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Airport shuttle on request
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Electric car charging station on site
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Accessible airport shuttle
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Wheelchair-accessible parking
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Stairway handrail height (inches): 20
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Wheelchair-accessible pool
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Wheelchair-accessible fitness center
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Wheelchair-accessible spa
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Visual alarms in hallways
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Low bed height (inches): 28
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Wheelchairs available on site
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Wheelchair-accessible business center
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Handrails in stairways
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Elevator
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Wheelchair-accessible restaurant
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Elevator door width (inches): 59
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Low desk height (inches): 28
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Wheelchair-accessible lounge
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Wheelchair-accessible public washroom
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Braille signage
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Phone accessibility kit
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Wheelchair-accessible registration desk
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Low-height door lock
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Stair-free path to entrance
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Wheelchair-accessible path of travel
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Doorbell and phone notification
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Grab bar in shower
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Well-lit path to entrance
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Lever door handles
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Low-height electrical outlets in bathroom
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Grab bar in bathtub
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Wheelchair-accessible concierge desk
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Wheelchair-accessible registration desk height (inches): 47
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Low-height desk
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Bathtub grab bar height (inches): 39
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Wheelchair-accessible van parking
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Shower grab bar height (inches): 59
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Wheelchair-accessible path to elevator
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In-room accessibility
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Valet for wheelchair-equipped vehicle
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Low-height bed
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Magnifying mirror
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15 on-site accessible parking spaces
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Outdoor pool access
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Health/beauty spa
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Outlet shopping
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Steam room
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Access to nearby outdoor pool
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Shopping
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Fitness center
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Tennis
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Shopping mall
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24-hour pool access
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Children's pool
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Sauna
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Outdoor tennis court
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Outdoor pool
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Full-service spa
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Cable channels
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Flat-screen TV
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Meeting rooms - 8
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Computer station
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Conference center (441 square feet of space)
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Business center
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Ballroom
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Water dispenser
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Free newspapers in lobby
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Front-desk safe
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ATM/banking services
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Elevator
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Banquet hall
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Designated smoking areas (fines apply)
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Vegan dining options
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Biodegradable coffee stirrers
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Comprehensive food waste policy
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Vegetarian dining options
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Rooftop garden
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No plastic coffee stirrers
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Access to nearby outdoor pool
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Soundproofed rooms
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Children's games
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Snack bar/deli
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Children's pool
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Rollaway/extra beds (surcharge)
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Refrigerator
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Free cribs/infant beds
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Outdoor pool
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Laundry facilities
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Children's toys
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Wedding services
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Change of bedsheets (on request)
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Luggage storage
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Tour/ticket assistance
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Dry cleaning service
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Daily housekeeping
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Porter/bellhop
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24-hour front desk
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Concierge services
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Laundry facilities
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Pool sun loungers
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Vegetable garden
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Garden
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Terrace
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BBQ grill(s)
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Pool umbrellas
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Spa open daily
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4 treatment rooms
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Sauna
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Facials
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Reflexology
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Massage/treatment rooms
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Massage - Thai
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed minimum spring break check-in age is 19 years old this property accepts credit cards, debit cards, and cash safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 55110, 8120112040084
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Executive Suite, 1 Bedroom, Smoking
Room Size:
861 square feet m2
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GeneralSquare meters - 80, Square feet - 861, Separate dining area, Separate sitting area, Number of bathrooms - 1, Turndown service, Number of bedrooms - 1, Day bed, Ping - 24, Bed count minimum 1, Bed count maximum 1, Extra bed count 2 |
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Junior Suite, 1 Bedroom
Room Size:
452 square feet m2
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GeneralSquare meters - 42, Square feet - 452, Separate sitting area, Number of bathrooms - 1, Turndown service, Number of bedrooms - 1, Day bed, Ping - 13, Bed count minimum 1, Bed count maximum 1, Extra bed count 2 |
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Room, 3 Bedrooms, Smoking
Room Size:
1485 square feet m2
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GeneralSquare meters - 138, Square feet - 1485, Separate dining area, Separate sitting area, Kitchen, Cookware, dishware, and utensils, Microwave, Turndown service, Number of bedrooms - 1, Day bed, Height-adjusted amenities, Ping - 41.73, Bed count minimum 3, Bed count maximum 3, Extra bed count 2 |
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Presidential Suite, 1 King Bed
Room Size:
2583 square feet m2
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GeneralSquare meters - 240, Square feet - 2583, Separate dining area, Separate sitting area, Microwave, Number of bathrooms - 1, Turndown service, Number of bedrooms - 1, Day bed, Ping - 73, Bed count minimum 1, Bed count maximum 1, Extra bed count 2 |
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Royal Suite, 1 Bedroom
Room Size:
1292 square feet m2
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GeneralSquare meters - 120, Square feet - 1292, Separate dining area, Separate sitting area, Kitchen, Microwave, Number of bathrooms - 1, Turndown service, Number of bedrooms - 1, Day bed, Ping - 36, Bed count minimum 1, Bed count maximum 1, Extra bed count 2 |
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Premium Room, 2 Double Beds, Smoking
Room Size:
388 square feet m2
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GeneralSquare meters - 36, Square feet - 388, Number of bathrooms - 1, Number of bedrooms - 1, Ping - 11, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
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Premium Room, 1 King Bed, Smoking
Room Size:
388 square feet m2
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GeneralSquare meters - 36, Square feet - 388, Number of bathrooms - 1, Number of bedrooms - 1, Ping - 11, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Deluxe Room, 2 Double Beds, Smoking
Room Size:
388 square feet m2
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GeneralSquare meters - 36, Square feet - 388, Number of bathrooms - 1, Number of bedrooms - 1, Ping - 11, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
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Deluxe Room, 1 King Bed, Smoking
Room Size:
388 square feet m2
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GeneralSquare meters - 36, Square feet - 388, Number of bathrooms - 1, Number of bedrooms - 1, Height-adjusted amenities, Ping - 11, Grab bar - near toilet, Toilet grab bar height (inches) - 28, Toilet grab bar height (centimeters) - 71, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Room, 2 Bedrooms, Smoking
Room Size:
1173 square feet m2
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GeneralSquare meters - 109, Square feet - 1173, Separate dining area, Separate sitting area, Kitchen, Cookware, dishware, and utensils, Microwave, Balcony or patio, Turndown service, Number of bedrooms - 1, Day bed, Height-adjusted amenities, Ping - 33, Bed count minimum 1, Bed count maximum 1, Extra bed count 2 |
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Room, 1 Bedroom, Smoking
Room Size:
743 square feet m2
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GeneralSquare meters - 69, Square feet - 743, Separate dining area, Separate sitting area, Kitchen, Cookware, dishware, and utensils, Microwave, Turndown service, Number of bedrooms - 1, Height-adjusted amenities, Ping - 21, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Club Room, 2 Double Beds, Smoking
Room Size:
388 square feet m2
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GeneralSquare meters - 36, Square feet - 388, Number of bathrooms - 1, Turndown service, Number of bedrooms - 1, Club level room, Ping - 11, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
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Club Room, 1 King Bed, Smoking
Room Size:
388 square feet m2
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GeneralSquare meters - 36, Square feet - 388, Number of bathrooms - 1, Turndown service, Number of bedrooms - 1, Club level room, Ping - 11, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Club Suite, 2 Bedrooms
Room Size:
388 square feet m2
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GeneralSquare meters - 36, Square feet - 388, Number of bathrooms - 1, Number of bedrooms - 1, Ping - 11, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this Surabaya hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Surabaya hotel starts from $96 per night with includes Air Conditioner, Designated Smoking Area, Accessibility, Business Services, Spa, Bar, Breakfast, Kitchen, Balcony/Terrace, Sports/Activities, Barbecue/Outdoor Cooking, Child Friendly, Internet, Laundry, Parking, TV, Restaurant, Toiletries, Guest Services, Pool, Wheelchair Accessible, Bedding/Linens, Wellness Facilities, Eco Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Surabaya hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Surabaya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
