Sheraton Surabaya Hotel and Towers | Hotel in Surabaya
Hotel in Surabaya
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
Sheraton Surabaya Hotel and Towers offers 348 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
Amenities
Facility Overview
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Shower/tub combination
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Bathrobes
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Free toiletries
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Hair dryer
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Private bathroom
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Towels
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Air conditioning
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Blackout drapes/curtains
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Premium bedding
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Free cribs/infant beds
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Bed sheets
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Rollaway/extra beds (surcharge)
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Desk chair
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In-room massage
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Slippers
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Window screens
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Phone
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Recycling
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Soundproofing
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Free newspapers
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Electrical adapters/chargers
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Water-efficient showers only
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Desk
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Laptop-compatible safe
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Iron/ironing board
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Connecting rooms available
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Laptop-friendly workspace
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3 restaurants and 1 coffee shop/cafe
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Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 227480 per person
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1 bar
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24-hour room service
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Electric kettle
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Free bottled water
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Coffee/tea maker
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Minibar
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Refrigerator
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Free self parking on site
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Wheelchair-accessible parking and van parking available
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24-hour roundtrip airport shuttle (surcharge)
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Airport shuttle on request
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Limo/town car service
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Wheelchair-accessible spa
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Wheelchair-accessible public washroom
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Low-height desk
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Wheelchair-accessible restaurant
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Shower grab bar height (inches): 59
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Low desk height (inches): 28
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In-room accessibility
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Low-height electrical outlets in bathroom
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Low-height bed
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Visual alarms in hallways
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Stairway handrail height (inches): 20
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Wheelchair-accessible van parking
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Elevator
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Elevator door width (inches): 59
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Wheelchair-accessible fitness center
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Accessible airport shuttle
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Phone accessibility kit
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15 on-site accessible parking spaces
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Wheelchair-accessible business center
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Wheelchair-accessible lounge
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Wheelchairs available on site
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Lever door handles
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Braille signage
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Wheelchair-accessible path to elevator
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Wheelchair-accessible path of travel
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Handrails in stairways
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Wheelchair-accessible registration desk
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Low-height door lock
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible registration desk height (inches): 47
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Wheelchair-accessible concierge desk
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Magnifying mirror
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Low bed height (inches): 28
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Grab bar in shower
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Valet for wheelchair-equipped vehicle
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Wheelchair-accessible pool
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Well-lit path to entrance
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Wheelchair-accessible parking
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Stair-free path to entrance
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Grab bar in bathtub
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Bathtub grab bar height (inches): 39
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Doorbell and phone notification
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Outlet shopping
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Outdoor pool access
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Health/beauty spa
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Outdoor tennis court
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Shopping
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Full-service spa
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Shopping mall
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24-hour pool access
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Outdoor pool
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Sauna
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Tennis
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Children's pool
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Steam room
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Fitness center
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Access to nearby outdoor pool
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Flat-screen TV
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Cable channels
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Meeting rooms - 8
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Business center
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Computer station
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Conference center (441 square feet of space)
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ATM/banking services
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Elevator
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Banquet hall
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Front-desk safe
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Ballroom
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Water dispenser
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Free newspapers in lobby
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English
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Indonesian
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Rooftop garden
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No plastic coffee stirrers
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Biodegradable coffee stirrers
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Comprehensive food waste policy
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Designated smoking areas (fines apply)
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Vegetarian dining options
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Vegan dining options
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Snack bar/deli
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Children's games
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Outdoor pool
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Free cribs/infant beds
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Children's pool
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Rollaway/extra beds (surcharge)
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Laundry facilities
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Children's toys
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Refrigerator
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Access to nearby outdoor pool
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Soundproofed rooms
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Change of bedsheets (on request)
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Daily housekeeping
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Concierge services
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Dry cleaning service
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Wedding services
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Laundry facilities
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Luggage storage
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Porter/bellhop
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24-hour front desk
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Tour/ticket assistance
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Pool umbrellas
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BBQ grill(s)
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Garden
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Pool sun loungers
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Terrace
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Vegetable garden
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4 treatment rooms
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Sauna
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Massage - Thai
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Facials
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Massage/treatment rooms
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Reflexology
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Spa open daily
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 19 years old please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Executive Suite, 1 Bedroom, Smoking
Room Size:
861 square feet m2
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GeneralTurndown service, Square meters - 80, Number of bedrooms - 1, Separate sitting area, Ping - 24, Day bed, Square feet - 861, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Separate dining area, Number of bathrooms - 1 |
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Junior Suite, 1 Bedroom
Room Size:
452 square feet m2
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GeneralSquare meters - 42, Turndown service, Number of bedrooms - 1, Separate sitting area, Ping - 13, Day bed, Bed count minimum 1, Square feet - 452, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1 |
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Room, 3 Bedrooms, Smoking
Room Size:
1485 square feet m2
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GeneralNumber of bedrooms - 1, Microwave, Ping - 41.73, Extra bed count 2, Separate dining area, Cookware, dishware, and utensils, Square feet - 1485, Kitchen, Turndown service, Square meters - 138, Separate sitting area, Day bed, Bed count maximum 3, Height-adjusted amenities, Bed count minimum 3 |
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Club Suite, 2 Bedrooms
Room Size:
388 square feet m2
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GeneralNumber of living rooms 0, Number of bedrooms - 1, Ping - 11, Square meters - 36, Square feet - 388, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2 |
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Presidential Suite, 1 King Bed
Room Size:
2583 square feet m2
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GeneralSquare meters - 240, Number of bedrooms - 1, Microwave, Ping - 73, Extra bed count 2, Separate dining area, Number of bathrooms - 1, Square feet - 2583, Turndown service, Separate sitting area, Day bed, Bed count minimum 1, Bed count maximum 1 |
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Royal Suite, 1 Bedroom
Room Size:
1292 square feet m2
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GeneralSquare meters - 120, Number of bedrooms - 1, Microwave, Ping - 36, Square feet - 1292, Extra bed count 2, Separate dining area, Number of bathrooms - 1, Kitchen, Turndown service, Separate sitting area, Day bed, Bed count minimum 1, Bed count maximum 1 |
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Premium Room, 2 Double Beds, Smoking
Room Size:
388 square feet m2
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GeneralNumber of bedrooms - 1, Ping - 11, Square meters - 36, Square feet - 388, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2 |
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Premium Room, 1 King Bed, Smoking
Room Size:
388 square feet m2
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GeneralNumber of bedrooms - 1, Ping - 11, Square meters - 36, Square feet - 388, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1 |
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Deluxe Room, 2 Double Beds, Smoking
Room Size:
388 square feet m2
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GeneralNumber of bedrooms - 1, Ping - 11, Square meters - 36, Square feet - 388, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2 |
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Deluxe Room, 1 King Bed, Smoking
Room Size:
388 square feet m2
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GeneralNumber of bedrooms - 1, Toilet grab bar height (centimeters) - 71, Ping - 11, Square meters - 36, Square feet - 388, Grab bar - near toilet, Height-adjusted amenities, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1, Toilet grab bar height (inches) - 28 |
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Room, 2 Bedrooms, Smoking
Room Size:
1173 square feet m2
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GeneralNumber of bedrooms - 1, Ping - 33, Microwave, Extra bed count 2, Square feet - 1173, Separate dining area, Balcony or patio, Cookware, dishware, and utensils, Kitchen, Square meters - 109, Turndown service, Separate sitting area, Day bed, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1 |
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Room, 1 Bedroom, Smoking
Room Size:
743 square feet m2
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GeneralSquare feet - 743, Number of bedrooms - 1, Microwave, Square meters - 69, Extra bed count 1, Separate dining area, Ping - 21, Cookware, dishware, and utensils, Kitchen, Turndown service, Separate sitting area, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1 |
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Club Room, 2 Double Beds, Smoking
Room Size:
388 square feet m2
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GeneralTurndown service, Number of bedrooms - 1, Ping - 11, Club level room, Square meters - 36, Square feet - 388, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2 |
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Club Room, 1 King Bed, Smoking
Room Size:
388 square feet m2
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GeneralTurndown service, Number of bedrooms - 1, Ping - 11, Club level room, Square meters - 36, Square feet - 388, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1 |
FAQ's
Is this Surabaya hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Surabaya hotel have a swimming pool?
Yes, this Surabaya hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Surabaya hotel?
Best-rates for the Surabaya hotel starts from $97 per night with includes TV, Business Services, Restaurant, Breakfast, Child Friendly, Wheelchair Accessible, Accessibility, Bar, Internet, Laundry, Air Conditioner, Parking, Bedding/Linens, Guest Services, Barbecue/Outdoor Cooking, Kitchen, Designated Smoking Area, Balcony/Terrace, Sports/Activities, Wellness Facilities, Spa, Toiletries, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Surabaya hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Surabaya hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Surabaya hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Surabaya hotel?
Based on the information reported by the owner or manager, the Surabaya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Surabaya hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
