Is this Jakarta hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Jakarta hotel have a swimming pool?

Yes, this Jakarta hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Jakarta hotel?

Best-rates for the Jakarta hotel starts from $150 per night with includes Guest Services, Internet, Parking, Transportation/Shuttle, Business Services, Wellness Facilities, Restaurant, Breakfast, TV, Wheelchair Accessible, Security/Safety, Sports/Activities, Pool, Bar, Kitchen, Bedding/Linens, Toiletries, Child Friendly, Laundry, Air Conditioner, Designated Smoking Area, Balcony/Terrace, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Jakarta hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Jakarta hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Jakarta hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Jakarta hotel?

Based on the information reported by the owner or manager, the Jakarta hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Jakarta hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Grand Jakarta Gandaria City Hotel | Hotel in Jakarta

| 9.2 (298 Reviews) | 1 Bathroom

Jakarta Hotel | Sheraton Grand Jakarta Gandaria City Hotel

Hotel in Jakarta

Luxury Jakarta hotel connected to a shopping center, steps from Gandaria City Mall
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Sheraton Grand Jakarta Gandaria City Hotel offers 293 accommodations with minibars and laptop-compatible safes. 55-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Separate bathtub and shower

Hair dryer

Private bathroom

Free toiletries

Towels

Rainfall showerhead

Bedroom

Bed sheets

Free cribs/infant beds

Air conditioning (climate-controlled)

Slippers

Iron/ironing board

Energy-saving switches

Laptop-friendly workspace

LED light bulbs

Desk

Laptop-compatible safe

Connecting rooms available

Recycling

Water-efficient showers only

Turndown service

Phone

Desk chair

Breakfast

1 restaurant and 1 coffee shop/cafe

1 bar

Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 288000 per person

24-hour room service

Electric kettle

Coffee/tea maker

Free bottled water

Champagne service

Minibar

Parking

Airport shuttle on request

Free self parking on site

Wheelchair-accessible parking and van parking available

24-hour roundtrip airport shuttle (surcharge)

Area shuttle (surcharge)

Accessibility

In-room accessibility

Lever door handles

Elevator

Wheelchair-accessible path of travel

Wheelchair-accessible restaurant

Wheelchair-accessible business center

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Raised toilet seat

Visual fire alarm

Assistive listening devices in meeting rooms

Grab bar near toilet

Valet for wheelchair-equipped vehicle

Low-height electrical outlets in bathroom

Grab bar in bathtub

Height-adjustable showerhead

Thin carpet in room

Wheelchair-accessible van parking

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Activities

Adjacent to a golf course

Fitness center

Designer stores

Children's pool

Shopping mall

Outdoor pool

Art gallery

Entertainment

Satellite channels

55-inch LED TV

Premium channels

General

Conference space (23390 square feet)

24-hour business center

Meeting rooms - 9

Computer station

Elevator

Water dispenser

Banquet hall

Front-desk safe

Ballroom

ATM/banking services

English

Korean

Indonesian

Chinese (Mandarin)

Rooftop garden

Vegetarian dining options

No plastic coffee stirrers

No plastic soda bottles

At least 80% lighting from LEDs

Local artist showcase

Couples dining

Double-glazed windows

Comprehensive food waste policy

Reusable cups only

Vegan dining options

No plastic water bottles

Designated smoking areas (fines apply)

Biodegradable coffee stirrers

Comprehensive recycling policy

Guest Services

Children's pool

Highchair

Outdoor pool

Laundry facilities

Free cribs/infant beds

Dry cleaning service

Porter/bellhop

Tour/ticket assistance

Change of bedsheets (on request)

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Wedding services

Concierge services

Turndown service

Multilingual staff

Golf cart

Golf caddy

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Free pool cabanas

Garden

Terrace

Pool sun loungers

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:00 pm minimum check-in age: 17

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for idr 907500.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately idr 288000 per person airport shuttle fee: idr 490000 per vehicle (one-way) rollaway bed fee: idr 907500.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Adam

Jan 28, 2026 07:19:25 PM

Review Score: 10

Summary: Sheraton is alway nice

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 2 Double Beds (Club Lounge Access) Room Size: 377 square feet m² 2 Double Beds	General Bidet, Doorbell/telephone notification, Number of bedrooms - 1, Transfer shower, Square feet - 377, Square meters - 35, Bathrobes, Ping - 10.59, No rollaway/extra beds, Club level room, Roll-in shower, Bed count minimum 2, City view, Bed count maximum 2
Grand Room, 1 King Bed (Grand Deluxe, Club Lounge Access) Room Size: 452 square feet m² 1 King Bed	General Bidet, Rollaway/extra beds (surcharge), Doorbell/telephone notification, Number of bedrooms - 1, Transfer shower, Ping - 13, Extra bed count 1, Square feet - 452, Square meters - 42, Bathrobes, Club level room, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view
Executive Suite, 1 King Bed (Club Lounge Access) Room Size: 613 square feet m² 1 King Bed	General Bidet, Square feet - 613, Number of living rooms 0, Rollaway/extra beds (surcharge), Doorbell/telephone notification, Number of bedrooms - 1, Transfer shower, Square meters - 57, Extra bed count 1, Separate dining area, Bathrobes, Separate sitting area, Club level room, Ping - 16.64, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view
Grand Suite, 1 Bedroom (Grand Suite, Club Lounge Access) Room Size: 816 square feet m² 1 King Bed	General Bidet, Rollaway/extra beds (surcharge), Doorbell/telephone notification, Number of bedrooms - 1, Ping - 23, Transfer shower, Extra bed count 1, Number of living rooms 1, Separate dining area, Square meters - 76, Bathrobes, Square feet - 816, Separate sitting area, Club level room, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view
Deluxe Room, 1 King Bed Room Size: 377 square feet m² 1 King Bed	General Bidet, Doorbell/telephone notification, Number of bedrooms - 1, Transfer shower, Square feet - 377, Square meters - 35, Bathrobes, Ping - 10.59, No rollaway/extra beds, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view
Deluxe Room, 2 Double Beds Room Size: 377 square feet m² 2 Double Beds	General Bidet, Doorbell/telephone notification, Number of bedrooms - 1, Transfer shower, Square feet - 377, Square meters - 35, Bathrobes, Ping - 10.59, No rollaway/extra beds, Roll-in shower, Bed count minimum 2, City view, Bed count maximum 2
Grand Room, 1 King Bed (Grand Deluxe) Room Size: 452 square feet m² 1 King Bed	General Bidet, Rollaway/extra beds (surcharge), Doorbell/telephone notification, Number of bedrooms - 1, Transfer shower, Ping - 13, Extra bed count 1, Square feet - 452, Square meters - 42, Bathrobes, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view
Deluxe Room, 1 King Bed (Club Lounge Access) Room Size: 377 square feet m² 1 King Bed	General Bidet, Doorbell/telephone notification, Number of bedrooms - 1, Transfer shower, Square feet - 377, Square meters - 35, Bathrobes, Ping - 10.59, No rollaway/extra beds, Club level room, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view