Shangri-La Jakarta | Hotel in Jakarta

| 9.4 (732 Reviews) |  1 Bathroom
Jakarta Hotel | Shangri-La Jakarta

Hotel in Jakarta

Along with 4 restaurants, this hotel has a full-service spa and free water park access. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 3 bars/lounges, and a health club are onsite.
Change of towels is available on request.
Shangri-La Jakarta offers 662 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


3 outdoor tennis courts, a health club, and a complimentary water park are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toothbrush and toothpaste
  • Separate bathtub and shower
  • Free toiletries
  • Towels
  • Bidet
  • Hair dryer
  • Private bathroom
Bedroom
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Air conditioning
  • Down comforter
  • Pillow-top mattress
  • Bed sheets
  • Pillow menu
  • Free cribs/infant beds
  • Iron/ironing board
  • Safe
  • Turndown service
  • Desk
  • Slippers
  • Soundproofing
  • Phone
  • Laptop-friendly workspace
  • Connecting rooms available
Breakfast
  • 24-hour room service
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 24-26 for adults and USD 12-13 for children
  • Free bottled water
  • Minibar
  • Coffee/tea maker
Parking
  • Free self parking on site
  • Valet parking on site (USD 6.75 per stay)
  • Wheelchair-accessible parking available
Accessibility
  • Well-lit path to entrance
  • Braille signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Portable hoist available
  • Phone accessibility kit
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Assistive listening devices available
  • Hand-held showerhead
  • Accessible shuttle
  • Magnifying mirror
  • Ceiling hoist
  • Elevator door width (inches): 44
  • Front entrance ramp
  • Portable shower seat
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Valet for wheelchair-equipped vehicle
  • Stairway handrail height (inches): 39
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Wheelchair-accessible fitness center
  • Handrails in stairways
  • Lever door handles
  • 5 stairs to reach property
  • Roll-in shower
  • Hospital bed available
  • Visual doorbell notification
  • Elevator
  • Wheelchair-accessible public washroom
  • Roll-in shower width (inches): 51
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk height (inches): 43
Activities
  • Health/beauty spa
  • Free water park access
  • Shopping
  • Children's pool
  • 24-hour fitness center
  • Lifeguards on site
  • Full-service spa
  • Steam room
  • Sauna
  • 3 outdoor tennis courts
  • Playground
  • Tennis
  • Outdoor pool
Entertainment
  • Cable channels
  • 49-inch LED TV
General
  • Business center
  • Meeting rooms - 13
  • Banquet hall
  • Elevator
  • ATM/banking services
  • Chinese (Mandarin)
  • Indonesian
  • English
  • Japanese
  • Designated smoking areas
Guest Services
  • Free water park access
  • Children's toys
  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Playground
  • Free cribs/infant beds
  • Outdoor pool
  • Daily housekeeping
  • Turndown service
  • Wedding services
  • Dry cleaning service
  • Laundry facilities
  • Concierge services
  • Change of bedsheets (on request)
  • Luggage storage
  • 24-hour front desk
  • Hair salon
  • Change of towels (on request)
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool sun loungers
  • Terrace
  • Lifeguards on site
  • Garden
  • Pool umbrellas
Spa
  • Body scrubs
  • Body wraps
  • Spa open daily
  • Facials
  • Body treatments
  • Massages
  • Manicures and pedicures

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight early check-in subject to availability express check-in available minimum check-in age: 18
Check-out
Check-out before noon express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 6 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 26.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 24 to 26 for adults, and usd 12 to 13 for children valet parking fee: usd 6.75 per stay rollaway bed fee: usd 26.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of shangri-la cares (shangri-la) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Valerie
Sep 13, 2026 09:08:27 AM
Review Score:   10
Summary: love shang, everything is good
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room, 1 King Bed
Room Size: 463 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Wheelchair-width doorways, Number of bedrooms - 1, Toilet grab bar height (centimeters) - 71, Shower grab bar height (centimeters) - 79, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Square feet - 463, Bathrobes, Shower grab bar height (inches) - 31, Doorway wheelchair width (inches) - 31, Fixed shower seat, Ping - 13.01, Doorway wheelchair width (centimeters) - 78, Bathroom emergency pull cord, Height-adjusted amenities, Bed count minimum 1, Grab bar - in shower, Wheelchair accessible, Bathtub grab bar height (inches) - 43, Accessible bathtub, Square meters - 43, Bathtub grab bar height (centimeters) - 109, Bed count maximum 1, City view, Toilet grab bar height (inches) - 28
Horizon Club, Room, 1 King Bed
Room Size: 484 square feet m2
1 King Bed
Horizon Club, Room, 1 King Bed

General

Wheelchair-width doorways, Number of bedrooms - 1, Shower grab bar height (centimeters) - 79, Square feet - 484, Grab bar - in bathtub, Extra bed count 1, Square meters - 45, Separate dining area, Bathrobes, Shower grab bar height (inches) - 31, Doorway wheelchair width (inches) - 31, Height-adjustable showerhead, Doorway wheelchair width (centimeters) - 79, Club level room, Ping - 13.60, Height-adjusted amenities, Bed count minimum 1, Grab bar - in shower, Wheelchair accessible, Bathtub grab bar height (inches) - 43, Accessible bathtub, Bathtub grab bar height (centimeters) - 109, iPod docking station, Bed count maximum 1, City view
Deluxe Room, 2 Twin Beds
Room Size: 463 square feet m2
2 Twin Beds
Deluxe Room, 2 Twin Beds

General

Wheelchair-width doorways, Number of bedrooms - 1, Toilet grab bar height (centimeters) - 71, Grab bar - near toilet, Wheelchair accessible, Extra bed count 1, Square feet - 463, Square meters - 43, Bathrobes, Doorway wheelchair width (inches) - 31, Fixed shower seat, Doorway wheelchair width (centimeters) - 79, Ping - 13.01, Garden view, Bathroom emergency pull cord, Height-adjusted amenities, Bed count minimum 2, City view, Toilet grab bar height (inches) - 28, Bed count maximum 2
Executive Suite, 1 King Bed
Room Size: 747 square feet m2
1 King Bed
Executive Suite, 1 King Bed

General

Wheelchair-width doorways, Square feet - 747, Number of bedrooms - 1, Square meters - 69, Wheelchair accessible, Extra bed count 1, Ping - 21, Bathrobes, Doorway wheelchair width (inches) - 31, Closed captioned TV, Height-adjustable showerhead, Doorway wheelchair width (centimeters) - 79, Garden view, iPod docking station, Club level room, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1, City view
One Bedroom Suite King
Room Size: 947 square feet m2
1 King Bed
One Bedroom Suite King

General

Wheelchair-width doorways, Square feet - 947, Number of bedrooms - 1, Separate bedroom, Wheelchair accessible, Extra bed count 1, Number of living rooms 1, Square meters - 88, Ping - 26.61, Bathrobes, Doorway wheelchair width (inches) - 31, Closed captioned TV, Height-adjustable showerhead, Doorway wheelchair width (centimeters) - 79, iPod docking station, Separate sitting area, Club level room, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1, City view
Horizon Club Room, 2 Twin Beds
Room Size: 484 square feet m2
2 Twin Beds
Horizon Club Room, 2 Twin Beds

General

Wheelchair-width doorways, Number of bedrooms - 1, Square feet - 484, Wheelchair accessible, Extra bed count 1, Square meters - 45, Separate dining area, Bathrobes, Doorway wheelchair width (inches) - 31, Closed captioned TV, Doorway wheelchair width (centimeters) - 79, iPod docking station, Club level room, Ping - 13.60, Height-adjusted amenities, Bed count minimum 2, City view, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Shangri-La Jakarta has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Shangri-La Jakarta starts from $118 per night with includes Balcony/Terrace, Accessibility, Wellness Facilities, Restaurant, Breakfast, Kitchen, Business Services, Internet, Laundry, Parking, Pool, Wheelchair Accessible, Security/Safety, Sports/Activities, Guest Services, Air Conditioner, Designated Smoking Area, TV, Bedding/Linens, Spa, Bar, Toiletries, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Jakarta is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Shangri-La Jakarta indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.