Is this Novotel Samator Surabaya Timur pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Novotel Samator Surabaya Timur?

Check-in time for Novotel Samator Surabaya Timur starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Novotel Samator Surabaya Timur have a swimming pool?

Yes, this Novotel Samator Surabaya Timur has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Samator Surabaya Timur?

Best-rates for the Novotel Samator Surabaya Timur starts from $49 per night with includes Business Services, Restaurant, Child Friendly, Laundry, Air Conditioner, Wheelchair Accessible, Sports/Activities, Internet, Kitchen, Parking, TV, Bedding/Linens, Wellness Facilities, View, Accessibility, Fireplace/Heating, Bar, Guest Services, Breakfast, Pool, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel Samator Surabaya Timur a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Samator Surabaya Timur wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Samator Surabaya Timur is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Samator Surabaya Timur?

Based on the information reported by the owner or manager, the Novotel Samator Surabaya Timur indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Samator Surabaya Timur?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Novotel Samator Surabaya Timur | Hotel in Surabaya

| 8.2 (69 Reviews) | 1 Bathroom

Surabaya Hotel | Novotel Samator Surabaya Timur

Hotel in Surabaya

Hotel in Surabaya with bars and a fitness center
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a conference center, and 24-hour room service.
Housekeeping is available on request.
Novotel Samator Surabaya Timur offers 261 air-conditioned accommodations with minibars and complimentary bottled water. Televisions come with cable channels. Bathrooms include slippers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 17

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately idr 145200 per person airport shuttle fee: idr 250000 per vehicle (one-way, maximum occupancy 3) airport shuttle fee per child: idr 250000 (one-way) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property uses a grey water recycling system

Reviews

Cheuk Hing

Nov 17, 2025 12:42:17 PM

Review Score: 8

Summary: Ok good

See All Reviews

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