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Novotel Pekanbaru | Hotel in Pekanbaru

| 8.4 (112 Reviews) |  1 Bathroom
Pekanbaru Hotel | Novotel Pekanbaru

Hotel in Pekanbaru

Along with an outdoor pool, this hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Novotel Pekanbaru offers 150 air-conditioned accommodations with minibars and safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Pekanbaru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Eco Friendly
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Hair dryer
  • Free toiletries
Bedroom
  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)
  • Soundproofing
  • Bulk dispenser for toiletries
  • Iron/ironing board (on request)
  • Desk
  • Safe
  • Phone
  • Water-efficient showers only
  • Recycling
  • Energy-saving switches
Breakfast
  • 24-hour room service
  • 1 restaurant and 1 coffee shop/cafe
  • Breakfast available for a fee: IDR 108900 per person
  • 1 poolside bar and 1 bar
  • Minibar
  • Free bottled water
  • Coffee/tea maker
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
Activities
  • Fitness center
  • Outdoor pool
  • Spa services
  • Children's pool
Entertainment
  • 40-inch LED TV
  • Satellite channels
General
  • Conference space (10549 square feet)
  • Meeting rooms
  • Business center
Guest Services
  • Wedding services
  • Multilingual staff
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Luggage storage
  • Dry cleaning service
  • Daily housekeeping
  • Porter/bellhop
  • Change of towels (on request)
  • Concierge services
  • Laundry facilities
  • Soundproofed rooms
  • Children's pool
  • Outdoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Terrace
  • BBQ grill(s)
  • Garden
  • Vegetable garden
Spa
  • Massages

Policies

Check-in
Check-in time starts at 2 pm contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 16 years old and younger stay free when using existing bedding. rollaway/extra beds are available for idr 400000.0 per night. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately idr 108900 per person airport shuttle fee: idr 100000 per room (one-way) rollaway bed fee: idr 400000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash cashless transactions are available some water is reused through a grey water recycling system safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) property registration number 55110, 9120205572214

Reviews

Maria Loretta
May 5, 2026 02:47:49 PM
Review Score:   10
Summary: Shower curtain can not roll up. Please check and repair
See All Reviews

Room Arrangement

Room Info Facilities
Superior Double Room, 1 Double Bed
Room Size: 301 square feet m2
1 Double Bed
Superior Double Room, 1 Double Bed

General

Square meters - 28, Square feet - 301, City view, Private bathroom, Shower only, Number of bedrooms - 1, Ping - 8, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Superior Room, 2 Twin Beds
Room Size: 301 square feet m2
2 Twin Beds
Superior Room, 2 Twin Beds

General

Square meters - 28, Square feet - 301, City view, Private bathroom, Shower only, Number of bedrooms - 1, Ping - 8.46, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Junior Suite, 1 King Bed
Room Size: m2
1 King Bed
Junior Suite, 1 King Bed

General

Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Superior Room, Multiple Beds
Room Size: m2
3 Twin Beds and Double Sofa Bed

General

Wardrobe or closet, Bed count minimum 3, Bed count maximum 3, Extra bed count 1
Superior Room, 1 Double Bed with Sofa bed
Room Size: m2
2 Double Bed and Double Sofa Bed
Superior Room, 1 Double Bed with Sofa bed

General

Wardrobe or closet, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Deluxe Room, 1 Double Bed, Balcony
Room Size: m2
1 Double Bed
Deluxe Room, 1 Double Bed, Balcony

General

Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Room, 2 Twin Beds, Balcony
Room Size: m2
2 Twin Beds
Deluxe Room, 2 Twin Beds, Balcony

General

Wardrobe or closet, Bed count minimum 2, Bed count maximum 2, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Novotel Pekanbaru starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Novotel Pekanbaru has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Novotel Pekanbaru starts from $68 per night with includes Balcony/Terrace, Spa, Kitchen, TV, Business Services, Restaurant, Bar, Breakfast, Barbecue/Outdoor Cooking, Parking, Accessibility, Transportation/Shuttle, Toiletries, Guest Services, Eco Friendly, Child Friendly, Designated Smoking Area, Bedding/Linens, Wellness Facilities, Internet, Laundry, Air Conditioner, Pool, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Pekanbaru is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Novotel Pekanbaru indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.