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Novotel Makassar Grand Shayla | Hotel in Makassar

| 7.8 (41 Reviews) |  5 Bathrooms  18 Guests
Makassar Hotel | Novotel Makassar Grand Shayla

Hotel in Makassar

Offering an outdoor pool and views of the sea, Novotel Makassar Grand Shayla is located in Makassar. The hotel has a spa center and fitness center, and guests can enjoy a meal at the restaurant. Each room has a flat-screen TV with cable channels. Some rooms include a seating area for your convenience. You will find a kettle in the room. Extras include slippers and free toiletries. You will find a 24-hour front desk at the property. The nearest airport is Hasanuddin Airport, 11 mi from the property.

Novotel Makassar Grand Shayla is located in Makassar.

This 6 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Child Friendly, Internet, and several others. This is a 4 star rated property and has over 41 reviews with the average score of 7.8 . Coming to Makassar and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 6 Bedrooms Hotel if you want to learn more about this place in Makassar. These details are authentic, as they are provided by our partner, booking.com.

This Novotel Makassar Grand Shayla in Makassar is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Makassar Grand Shayla”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Kid-friendly buffet
  • Snack bar
  • Kids' meals
  • Wine/Champagne
  • Restaurant
Parking
  • Parking
  • Private Parking
  • Parking on site
  • Free parking
Accessibility
  • Wheelchair accessible
  • Raised toilet
  • Toilet with grab rails
Activities
  • Foot bath
  • Full-body massage
  • Massage
  • Fitness
  • Locker rooms
  • Back massage
  • Spa facilities
  • Foot massage
  • Spa lounge/Relaxation area
  • Head massage
  • Kids' club
  • Spa and wellness center
  • Spa/Wellness packages
  • Neck massage
  • Massage chair
  • Fitness center
  • Couples' massage
  • Hand massage
Entertainment
  • Indoor play area
  • Board games/Puzzles
General
  • Wifi in all areas
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Elevator
  • Air conditioning
Guest Services
  • Ironing service
  • Baggage storage
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Room service
  • Babysitting/Child services
  • Shuttle service (additional charge)
  • Airport shuttle
  • Concierge
  • 24-hour front desk
  • Shared lounge/TV area
  • Laundry
  • Car rental
  • Shuttle service
  • Meeting/Banquet facilities
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Outdoor pool
  • Terrace
  • Garden
  • Outdoor pool (year-round)
Security/Safety
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Thermometers for guests provided by property
  • First aid kits available
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Physical distancing rules followed
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
Spa
  • Swimming pool
  • Pool with view
  • Kids' pool
  • Fenced pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 55110, 9120200181089

Reviews

Value for money:
8.1
Location:
8.49
Staff:
8.58
Facilities:
8.29
Comfort:
8.32
Cleanliness:
8.27
Umberto
Aug 17, 2026 07:00:00 AM
Review Score:   6
Spain
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Good position for a quick stay in Makassar city
Negative: The cleanliness level
Summary: Bad for clean good for the service and staff
See All Reviews

Room Arrangement

Room Info Facilities
Superior Double Room
Room Type: Double
Room Size: 28 m2
1 Full bed(s) Bed
Superior Double Room

Bathroom

Slippers, Towels, Free toiletries, Hairdryer, Shower, Toilet

General

Safety deposit box, Carpeted, Air conditioning

Media & Technology

Flat-screen TV, Cable channels, Telephone

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Cribs

View

City view
Premiere Double Room
Room Type: Double
Room Size: 30 m2
1 Full bed(s) Bed
Premiere Double Room

Food & Drink

Minibar

Bathroom

Slippers, Towels, Free toiletries, Private bathroom, Shower, Toilet

Media & Technology

Flat-screen TV, Cable channels, Telephone

General

Carpeted, Air conditioning

Living Area

Desk, Seating area

Services

Executive lounge access, Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Cribs

View

Sea view, City view
Superior Twin Room
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed
Superior Twin Room

Bathroom

Slippers, Towels, Free toiletries, Hairdryer, Private bathroom, Shower, Toilet

General

Safety deposit box, Carpeted, Air conditioning

Media & Technology

Flat-screen TV, Cable channels

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Cribs
Premiere Twin Room
Room Type: Twin
Room Size: 30 m2
2 Twin bed(s) Bed
Premiere Twin Room

Food & Drink

Minibar

Bathroom

Slippers, Towels, Free toiletries, Hairdryer, Private bathroom, Shower, Toilet

General

Safety deposit box, Carpeted, Air conditioning

Media & Technology

Flat-screen TV, Cable channels, Telephone

Living Area

Desk, Seating area

Services

Executive lounge access, Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Cribs

View

Sea view, City view
Deluxe Double Room
Room Type: Double
Room Size: 31 m2
1 Full bed(s) Bed
Deluxe Double Room

Bathroom

Shower, Slippers, Free toiletries, Towels, Toilet

General

Carpeted, Air conditioning

Media & Technology

Flat-screen TV, Cable channels

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Cribs
Deluxe Twin Room
Room Type: Twin
Room Size: 31 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Bathroom

Shower, Slippers, Free toiletries, Towels, Toilet

General

Carpeted, Air conditioning

Media & Technology

Flat-screen TV, Cable channels

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Cribs

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Novotel Makassar Grand Shayla starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Novotel Makassar Grand Shayla has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Novotel Makassar Grand Shayla starts from $36 per night with includes Entertainment, Breakfast, Sports/Activities, Spa, Balcony/Terrace, Accessibility, Security/Safety, TV, View, Wheelchair Accessible, Restaurant, Child Friendly, Internet, Laundry, Wellness Facilities, Air Conditioner, Parking, Pool, Transportation/Shuttle, Business Services, Bar, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Makassar Grand Shayla is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Novotel Makassar Grand Shayla indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.