Is this Mercure Surabaya Grand Mirama pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Surabaya Grand Mirama?

Check-in time for Mercure Surabaya Grand Mirama starts counting from 2:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Surabaya Grand Mirama have a swimming pool?

Yes, this Mercure Surabaya Grand Mirama has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Surabaya Grand Mirama?

Best-rates for the Mercure Surabaya Grand Mirama starts from $42 per night with includes Accessibility, Transportation/Shuttle, Spa, Fireplace/Heating, Restaurant, EV Charge Station, Guest Services, Barbecue/Outdoor Cooking, Laundry, Ocean View, Security/Safety, Sports/Activities, Bar, Child Friendly, Air Conditioner, Wheelchair Accessible, Balcony/Terrace, Toiletries, Entertainment, View, Breakfast, Hot Tub, Parking, Pool, Designated Smoking Area, Oceanfront, Internet, Business Services, Wellness Facilities, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Surabaya Grand Mirama a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Surabaya Grand Mirama wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Surabaya Grand Mirama is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Surabaya Grand Mirama?

Based on the information reported by the owner or manager, the Mercure Surabaya Grand Mirama indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Surabaya Grand Mirama?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Surabaya Grand Mirama | Hotel in Surabaya

| 8.0 (97 Reviews) | 11 Bathrooms 44 Guests

Surabaya Hotel | Mercure Surabaya Grand Mirama

Hotel in Surabaya

Mercure Surabaya Grand Mirama is conveniently located in Surabaya's central business district. It offers free Wi-Fi and elegant, spacious rooms with air conditioning. There is an outdoor pool and free private parking. Rooms at the Surabaya Mercure are stylishly decorated with hardwood floors and bright décor. They are equipped with cable TV and private bathrooms. Guests of the Mercure Surabaya Grand Mirama Hotel can choose from 2 restaurants or a cafe that serves light snacks and drinks. Centrally located on the Jalan Raya Damo, the Mercure Surabaya Grand Mirama is just a 30 minute drive to Juanda International Airport. It is less than a 10 minute walk from Tunjungan Plaza and the Gubeng Train Station.

Mercure Surabaya Grand Mirama is located in Surabaya.

This 258 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Wellness Facilities, Kitchen, and several others. This is a 4 star rated property and has over 97 reviews with the average score of 8 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 258 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Surabaya Grand Mirama in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Surabaya Grand Mirama”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Wine/Champagne

Kid-friendly buffet

Snack bar

Special diet meals (on request)

Kids' meals

Restaurant

Fruit

Coffee house on site

Parking

Parking

Electric vehicle charging station

Accessible parking

Parking on site

Free parking

Parking garage

Private Parking

Accessibility

Toilet with grab rails

Bathroom emergency cord

Wheelchair accessible

Lowered sink

Raised toilet

Activities

Beauty services

Live music/Performance

Yoga classes

Fitness center

Spa lounge/Relaxation area

Water sports facilities on site

Light therapy

Locker rooms

Head massage

Hand massage

Evening entertainment

Happy hour

Spa/Wellness packages

Fitness

Fitness classes

Hair treatments

Pedicure

Haircut

Hair coloring

Hairstyling

Cycling

Body wrap

Back massage

Aerobics

Manicure

Themed dinners

Couples' massage

Personal trainer

Live sports events (broadcast)

Full-body massage

Body treatments

Body scrub

Waxing services

Foot massage

Neck massage

Playground

Sauna

Massage

Ping-pong

Spa facilities

Makeup services

Bike tours

Facial treatments

Kids' club

Hot tub/Jacuzzi

Entertainment

Board games/Puzzles

Outdoor play equipment for kids

Indoor play area

General

Soundproof rooms

Smoke-free property

Facilities for disabled guests

Heating

Chapel/Shrine

Family rooms

Non-smoking rooms

Elevator

Designated smoking area

Wifi in all areas

Air conditioning

Safe

Guest Services

Babysitting/Child services

Express check-in/out

Private check-in/out

Shuttle service (additional charge)

Dry cleaning

Concierge

Airport shuttle (additional charge)

Hair/Beauty salon

Business center

Vending machine (snacks)

24-hour front desk

Valet parking

Packed lunches

Grocery deliveries

Meeting/Banquet facilities

Lockers

Vending machine (drinks)

Suit press

Ironing service

Baggage storage

Daily housekeeping

Laundry

Room service

Airport shuttle

Shuttle service

Car rental

Fax/Photocopying

Tour desk

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Outdoor pool (year-round)

BBQ facilities

Garden

Terrace

Outdoor pool

Outdoor fireplace

Outdoor furniture

Security/Safety

24-hour security

CCTV in common areas

Security alarm

Key access

Smoke alarms

Key card access

CCTV outside property

Fire extinguishers

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Property cleaned by professional cleaning companies

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Delivered food covered securely

Physical distancing in dining areas

Food can be delivered to guest accommodation

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

First aid kits available

Thermometers for guests provided by property

Process in place to check health of guests

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Physical distancing rules followed

Mobile app for room service

Spa

Pool bar

Shallow end

Swimming pool

Beach chairs/Loungers

Swimming pool toys

Pool with view

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Reviews

Value for money:

7.79

Location:

8.38

Staff:

8.28

Facilities:

7.91

Comfort:

7.94

Cleanliness:

8.29

Pandu Fajar

Dec 29, 2025 08:00:00 AM

Review Score: 9

Indonesia

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Family King Studio Suite Room Type: Suite Room Size: 48 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Bidet, Private bathroom, Bathtub or shower, Shower cap, Body soap, Shampoo, Conditioner, Spa tub, Towels, Bathtub, Toilet paper, Toothbrush, Slippers, Shower, Toilet, Free toiletries General Trash cans, Soundproof, Interconnecting room(s) available, Fire extinguisher, Smoke Alarm, Key access, Key card access, Safe, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Mobile hotspot device, TV, Cable channels, Satellite channels Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Kitchen Electric kettle, Refrigerator, Kitchenette, Microwave, Stovetop, Kitchen, Kitchenware, Dining table Living Area Sofa, Sitting area, Dining area, Desk View Quiet street view, View, City view Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Sofa bed, Socket near the bed, Adapter, Clothes rack, Non-feather pillow
Privilege Twin Room with City View Room Type: Quad Room Size: 30 m² 1 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Bidet, Private bathroom, Bathtub or shower, Shower cap, Body soap, Shampoo, Conditioner, Towels, Toilet paper, Toothbrush, Slippers, Shower, Toilet, Free toiletries General Trash cans, Soundproof, Interconnecting room(s) available, Fire extinguisher, Smoke Alarm, Key access, Key card access, Safe, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Mobile hotspot device, TV, Cable channels, Satellite channels Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View Quiet street view, View, City view Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Sofa bed, Socket near the bed, Adapter, Clothes rack, Non-feather pillow
Classic Room King Bed Room Type: Quad Room Size: 24 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Bidet, Private bathroom, Bathtub or shower, Shower cap, Body soap, Shampoo, Conditioner, Towels, Toilet paper, Toothbrush, Slippers, Shower, Toilet, Free toiletries General Trash cans, Soundproof, Interconnecting room(s) available, Fire extinguisher, Smoke Alarm, Key access, Key card access, Safe, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Mobile hotspot device, TV, Cable channels, Satellite channels Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View Quiet street view, View, City view Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Sofa bed, Socket near the bed, Adapter, Clothes rack, Non-feather pillow
Deluxe Suite with King Bed Room Type: Quad Room Size: 48 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Bidet, Private bathroom, Bathtub or shower, Shower cap, Body soap, Shampoo, Conditioner, Towels, Toilet paper, Toothbrush, Slippers, Shower, Toilet, Free toiletries General Trash cans, Soundproof, Interconnecting room(s) available, Fire extinguisher, Smoke Alarm, Key access, Key card access, Safe, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Mobile hotspot device, TV, Cable channels, Satellite channels Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Stovetop, Refrigerator, Dining table Living Area Sofa, Sitting area, Dining area, Desk View Quiet street view, View, City view Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Roll-in shower, Upper floors accessible by elevator, Accessible by elevator, Lower sink, Raised toilet, Adapted bath Room Amenities Sofa bed, Socket near the bed, Adapter, Clothes rack, Non-feather pillow
Privilege King Room with City View Room Type: Quad Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Bidet, Private bathroom, Bathtub or shower, Shower cap, Body soap, Shampoo, Conditioner, Towels, Toilet paper, Toothbrush, Slippers, Shower, Toilet, Free toiletries General Trash cans, Soundproof, Interconnecting room(s) available, Fire extinguisher, Smoke Alarm, Key access, Key card access, Safe, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Mobile hotspot device, TV, Cable channels, Satellite channels Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View Quiet street view, View, City view Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Sofa bed, Socket near the bed, Adapter, Clothes rack, Non-feather pillow
Privilege Suite Room Type: Bungalow Room Size: 54 m²	Food & Drink Minibar, Bottle of water Bathroom Bidet, Private bathroom, Bathtub or shower, Shower cap, Body soap, Shampoo, Conditioner, Spa tub, Towels, Bathtub, Toilet paper, Toothbrush, Slippers, Shower, Toilet, Free toiletries General Trash cans, Soundproof, Interconnecting room(s) available, Fire extinguisher, Smoke Alarm, Key access, Key card access, Safe, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Mobile hotspot device, TV, Cable channels, Satellite channels Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Kitchen Electric kettle, Refrigerator, Microwave, Stovetop, Dining table Living Area Sofa, Sitting area, Dining area, Desk View Quiet street view, View, City view Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Sofa bed, Socket near the bed, Adapter, Clothes rack, Non-feather pillow
Classic Room Twin Bed Room Type: Quad Room Size: 24 m² 1 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Bidet, Private bathroom, Bathtub or shower, Shower cap, Body soap, Shampoo, Conditioner, Towels, Toilet paper, Toothbrush, Slippers, Shower, Toilet, Free toiletries General Trash cans, Soundproof, Interconnecting room(s) available, Fire extinguisher, Smoke Alarm, Key access, Key card access, Safe, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Mobile hotspot device, TV, Cable channels, Satellite channels Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View Quiet street view, View, City view Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Sofa bed, Socket near the bed, Adapter, Clothes rack, Non-feather pillow
Classic Superior King Room with City View Room Type: Quad Room Size: 24 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Bidet, Private bathroom, Bathtub or shower, Shower cap, Body soap, Shampoo, Conditioner, Towels, Toilet paper, Toothbrush, Slippers, Shower, Toilet, Free toiletries General Trash cans, Soundproof, Interconnecting room(s) available, Fire extinguisher, Smoke Alarm, Key access, Key card access, Safe, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Mobile hotspot device, TV, Cable channels, Satellite channels Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View Quiet street view, View, City view Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Sofa bed, Socket near the bed, Adapter, Clothes rack, Non-feather pillow
Classic Superior Twin Room with City View Room Type: Quad Room Size: 24 m² 1 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Bidet, Private bathroom, Bathtub or shower, Shower cap, Body soap, Shampoo, Conditioner, Towels, Toilet paper, Toothbrush, Slippers, Shower, Toilet, Free toiletries General Trash cans, Soundproof, Interconnecting room(s) available, Fire extinguisher, Smoke Alarm, Key access, Key card access, Safe, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Mobile hotspot device, TV, Cable channels, Satellite channels Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View Quiet street view, View, City view Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Sofa bed, Socket near the bed, Adapter, Clothes rack, Non-feather pillow
Privilege Luxe Twin Room Room Type: Quad Room Size: 30 m² 1 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Bidet, Private bathroom, Bathtub or shower, Shower cap, Body soap, Shampoo, Conditioner, Towels, Toilet paper, Toothbrush, Slippers, Shower, Toilet, Free toiletries General Trash cans, Soundproof, Interconnecting room(s) available, Fire extinguisher, Smoke Alarm, Key access, Key card access, Safe, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Mobile hotspot device, TV, Cable channels, Satellite channels Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View Quiet street view, View, City view Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Sofa bed, Socket near the bed, Adapter, Clothes rack, Non-feather pillow
Privilege Luxe Family King Room Room Type: Quad Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Bidet, Private bathroom, Bathtub or shower, Shower cap, Body soap, Shampoo, Conditioner, Towels, Toilet paper, Toothbrush, Slippers, Shower, Toilet, Free toiletries General Trash cans, Soundproof, Interconnecting room(s) available, Fire extinguisher, Smoke Alarm, Key access, Key card access, Safe, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Mobile hotspot device, TV, Cable channels, Satellite channels Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View Quiet street view, View, City view Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Sofa bed, Socket near the bed, Adapter, Clothes rack, Non-feather pillow