Mercure Serpong Alam Sutera | Hotel in Serpong

| 8.3 (216 Reviews) |  5 Bathrooms  15 Guests
Tangerang Hotel | Mercure Serpong Alam Sutera

Hotel in Tangerang, Serpong

Located a 5-minute walk from Living World Mall, Mercure Serpong Alam Sutera offers a luxurious stay with an outdoor pool and a restaurant. A tennis court and free parking spaces are also available on site. Free WiFi is accessible throughout. Elegantly fitted with carpeted flooring, the air-conditioned rooms come with a flat-screen cable TV and a personal safe. An electric kettle and a free mini-bar are also provided. Private bathroom has a hairdryer, a shower and free toiletries. Mint & Pepper serves Indonesian and international specialties. Meals can also be delivered to the comfort of guests' rooms. Staff at the 24-hour reception can assist you with luggage storage and laundry requests. Other facilities include a business center and meeting rooms. Car rentals and airport transfers can also be arranged at an additional charge. Mall @Alam Sutera and Summarecon Mall Serpong are both a 15-minute drive away from Mercure Serpong Alam Sutera. Soekarno-Hatta International Airport is 1-hour driving.

Mercure Serpong Alam Sutera is located in Serpong.

This 188 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Accessibility, Breakfast, and several others. This is a 4 star rated property and has over 216 reviews with the average score of 8.3 . Coming to Serpong and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 188 Bedrooms Hotel if you want to learn more about this place in Serpong. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Serpong Alam Sutera in Serpong is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Serpong Alam Sutera”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Bar
  • Kids' meals
  • Breakfast in the room
  • Snack bar
  • Fruit
Parking
  • Free parking
  • Accessible parking
  • Parking
  • Parking on site
  • Private Parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Locker rooms
  • Fitness center
  • Spa
  • Fitness
  • Cycling
  • Massage
  • Spa/Wellness packages
  • Happy hour
General
  • Adults only
  • Elevator
  • Air conditioning
  • Designated smoking area
  • Facilities for disabled guests
  • Safe
  • Wifi in all areas
  • Smoke-free property
  • Non-smoking rooms
Guest Services
  • Dry cleaning
  • 24-hour front desk
  • Suit press
  • Airport shuttle (additional charge)
  • Meeting/Banquet facilities
  • Express check-in/out
  • Car rental
  • Airport shuttle
  • Laundry
  • Ironing service
  • Room service
  • Valet parking
  • Fax/Photocopying
  • Baggage storage
  • Concierge
  • Shared lounge/TV area
  • Business center
  • Daily housekeeping
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Garden
  • Outdoor pool
  • BBQ facilities
  • Outdoor pool (year-round)
  • Terrace
Security/Safety
  • Key access
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Key card access
  • 24-hour security
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Access to healthcare professionals
  • First aid kits available
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Spa
  • Kids' pool
  • Rooftop pool
  • Swimming pool
  • Beach chairs/Loungers
  • Beach umbrellas
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.8
Location:
8.68
Staff:
8.88
Facilities:
8
Comfort:
8.09
Cleanliness:
8.1
Hendarmin
Feb 21, 2026 08:00:00 AM
Review Score:   10
Australia
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Privilege Double Room
Room Type: Double
Room Size: 32 m2
1 Queen bed(s) Bed
Privilege Double Room

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Free toiletries, Toothbrush, Towels, Slippers, Shower cap, Private bathroom, Toilet, Toilet paper, Bathrobe, Shampoo, Body soap, Bathtub or shower, Shower

General

Key access, Smoke Alarm, Air conditioning, Trash cans, Safe, Carpeted, Key card access

Media & Technology

Telephone, Flat-screen TV, Cable channels, TV

Living Area

Sitting area, Desk, Sofa

Services

Wake-up service

Kitchen

Coffee machine, Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

View

City view

Accessibility

Toilet with grab rails, Upper floors accessible by elevator, Accessible by elevator, Adapted bath, Entire unit wheelchair accessible, Roll-in shower

Room amenities

Socket near the bed, Feather pillow, Drying rack for clothing, Clothes rack

Pool and Spa

Rooftop pool, Pool with a view

Exclusive services

Free gym access
Superior Double Room
Room Type: Triple
Room Size: 26 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Free toiletries, Toothbrush, Towels, Slippers, Shower cap, Private bathroom, Toilet, Toilet paper, Shampoo, Body soap, Bathtub or shower, Shower

General

Interconnecting room(s) available, Key access, Smoke Alarm, Air conditioning, Trash cans, Safe, Carpeted, Key card access

Media & Technology

Telephone, Flat-screen TV, Cable channels, TV

Living Area

Sitting area, Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

View

City view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Feather pillow, Drying rack for clothing, Clothes rack

Pool and Spa

Rooftop pool, Pool with a view

Exclusive services

Free gym access
Superior Twin Room
Room Type: Triple
Room Size: 26 m2
2 Twin bed(s) Bed
Superior Twin Room

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Free toiletries, Toothbrush, Towels, Slippers, Shower cap, Private bathroom, Toilet, Toilet paper, Shampoo, Body soap, Bathtub or shower, Shower

General

Interconnecting room(s) available, Key access, Smoke Alarm, Air conditioning, Trash cans, Safe, Carpeted, Key card access

Media & Technology

Telephone, Flat-screen TV, Cable channels, TV

Living Area

Sitting area, Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

View

City view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Feather pillow, Drying rack for clothing, Clothes rack

Pool and Spa

Rooftop pool, Pool with a view

Exclusive services

Free gym access
Privilege Twin Room
Room Type: Triple
Room Size: 32 m2
2 Twin bed(s) Bed
Privilege Twin Room

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Free toiletries, Toothbrush, Towels, Slippers, Shower cap, Private bathroom, Toilet, Toilet paper, Bathrobe, Shampoo, Body soap, Bathtub or shower, Shower

General

Key access, Smoke Alarm, Air conditioning, Trash cans, Safe, Carpeted, Key card access

Media & Technology

Telephone, Flat-screen TV, Cable channels, TV

Living Area

Sitting area, Desk, Sofa

Services

Wake-up service

Kitchen

Coffee machine, Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

View

City view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Feather pillow, Drying rack for clothing, Clothes rack

Pool and Spa

Rooftop pool, Pool with a view

Exclusive services

Free gym access
Superior Double Room with Pool View
Room Type: Triple
Room Size: 26 m2
1 Queen bed(s) Bed
Superior Double Room with Pool View

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Free toiletries, Toothbrush, Towels, Slippers, Shower cap, Private bathroom, Toilet, Toilet paper, Shampoo, Body soap, Bathtub or shower, Shower

General

Key access, Smoke Alarm, Air conditioning, Trash cans, Safe, Carpeted, Key card access

Media & Technology

Telephone, Flat-screen TV, Cable channels, TV

Living Area

Sitting area, Desk

View

Garden view, Pool view, View

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Feather pillow, Drying rack for clothing, Clothes rack

Pool and Spa

Rooftop pool, Pool with a view

Exclusive services

Free gym access
Check Hotel Availability
Nightly rates from:
USD62
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