Is this Hotel City Star pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel City Star?

Check-in time for Hotel City Star starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel City Star have a swimming pool?

No, this Hotel City Star does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Hotel City Star a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel City Star wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel City Star has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel City Star?

Based on the information reported by the owner or manager, the Hotel City Star indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel City Star?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel City Star | Hotel in Sandakan

Name: Hotel City Star
Address: Sandakan, Sabah, Malaysia, MY
Price range: Prices for upcoming dates start at $17 per night
Rating: 7

7.0 (32 Reviews) | 2 Bathrooms 7 Guests

Hotel in Sandakan

Hotel City Star is located in Sandakan. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. A tour desk can provide information on the area. Sandakan Airport is 8.7 miles from the property.

Hotel City Star is located in Sandakan.

This 25 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Guest Services, Child Friendly, and several others. This is a 2 star rated property and has over 32 reviews with the average score of 7 . Coming to Sandakan and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 25 Bedrooms Hotel if you want to learn more about this place in Sandakan. These details are authentic, as they are provided by our partner, booking.com.

This Hotel City Star in Sandakan is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel City Star”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Accessibility

Transportation/Shuttle

Security/Safety

Restaurant

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Parking

Parking

General

Air conditioning

Elevator

Wifi in all areas

Guest Services

Room service

Tour desk

Laundry

24-hour front desk

Car rental

Internet

Internet

Wifi

Free Wifi

Security/Safety

CCTV in common areas

Fire extinguishers

Smoke alarms

Transportation/Shuttle

Public transit tickets

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

From 1st january 2023, a tourist tax of rm 10 per room per night is applied to all foreign guests. this tax is not included in the room rate and must be paid upon check-in. guests with a valid malaysian identity card or valid permanent residents my pr card are exempted.

Reviews

Value for money:

6.29

Location:

6.86

Staff:

7.15

Facilities:

5.93

Comfort:

6.07

Cleanliness:

5.57

sukrimanto

Dec 25, 2025 08:00:00 AM

Review Score: 8

Malaysia

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Twin Room with Private Bathroom Room Type: Twin Room Size: 23 m² 2 Twin bed(s) Bed	Bathroom Shower, Free toiletries, Toilet, Private bathroom Media & Technology TV, Satellite channels, Telephone General Air conditioning, Iron View View
Double Room with Private Bathroom Room Type: Double Room Size: 25 m² 1 Queen bed(s) Bed	Food & Drink Minibar Bathroom Shower, Free toiletries, Toilet, Private bathroom Media & Technology TV, Satellite channels, Telephone General Air conditioning, Tile/Marble floor, Iron View View
Family Room with Private Bathroom Room Type: Family 1 Twin bed(s) Bed 1 Queen bed(s) Bed