Is this Surabaya hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Surabaya hotel?

Check-in time for Surabaya hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Surabaya hotel have a swimming pool?

No, this Surabaya hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surabaya hotel?

Best-rates for the Surabaya hotel starts from $37 per night with includes Bar, Parking, Wheelchair Accessible, Transportation/Shuttle, Security/Safety, Business Services, Restaurant, Air Conditioner, TV, Accessibility, Wellness Facilities, Entertainment, Internet, Guest Services, Designated Smoking Area, Breakfast, Child Friendly, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Surabaya hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surabaya hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surabaya hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surabaya hotel?

Based on the information reported by the owner or manager, the Surabaya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surabaya hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express Surabaya CenterPoint by IHG | Hotel in Surabaya

| 7.5 (131 Reviews) | 1 Bathroom 23 Guests

Surabaya Hotel | Holiday Inn Express Surabaya CenterPoint by IHG

Hotel in Surabaya

Located a 5-minute drive away from Tunjungan Plaza, Holiday Inn Express Surabaya CenterPoint operates a 24-hour front desk and offers free WiFi access throughout. The air-conditioned rooms at Holiday Inn Express Surabaya CenterPoint are fitted with a flat-screen cable TV, a personal safe and an electric kettle. A seating area, desk and wardrobe are provided in the room. Private bathroom comes with a shower, hairdryer and free toiletries. Holiday Inn Express Surabaya CenterPoint features a fitness center, meeting rooms and express check-in/check-out. The staff can assist guests with free luggage storage, laundry and daily housekeeping. Car hire and airport transfer can be arranged at additional charges. Various vending machines are available in the property along with Great Room which serves international dishes. The hotel is a 15-minute drive from Grand City Mall and a 45-minute drive from Juanda International Airport.

Holiday Inn Express Surabaya CenterPoint by IHG is located in Surabaya.

This 95 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Wheelchair Accessible, Transportation/Shuttle, and several others. This is a 4 star rated property and has over 131 reviews with the average score of 7.5 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 95 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Express Surabaya CenterPoint by IHG in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Express Surabaya CenterPoint by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Coffee house on site

Restaurant

Snack bar

Parking

Parking garage

Free parking

Parking on site

Parking

Activities

Fitness center

Fitness

General

Safe

Elevator

Designated smoking area

Air conditioning

Non-smoking rooms

Soundproof rooms

Wifi in all areas

Facilities for disabled guests

Guest Services

Business center

Meeting/Banquet facilities

24-hour front desk

Vending machine (drinks)

Airport shuttle (additional charge)

Shared lounge/TV area

Car rental

Strollers

Dry cleaning

Fax/Photocopying

Laundry

Express check-in/out

Ironing service

Baggage storage

Vending machine (snacks)

Daily housekeeping

Airport shuttle

Babysitting/Child services

Invoice provided

Internet

Internet

Wifi

Free Wifi

Security/Safety

CCTV in common areas

Security alarm

Fire extinguishers

24-hour security

Key card access

Smoke alarms

Key access

CCTV outside property

Guest accommodation sealed after cleaning

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Property cleaned by professional cleaning companies

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Breakfast to-go containers

Physical distancing in dining areas

Food can be delivered to guest accommodation

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

First aid kits available

Face masks for guests available

Hand sanitizer in guest accommodation and common areas

Access to healthcare professionals

Process in place to check health of guests

Thermometers for guests provided by property

Physical distancing rules followed

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Contactless check-in/out

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.86

Location:

7.64

Staff:

8.41

Facilities:

7.81

Comfort:

7.81

Cleanliness:

7.88

Rohaizad

Dec 6, 2025 08:00:00 AM

Review Score: 9

Malaysia

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Queen Room with City View - Non-Smoking Room Type: Double Room Size: 26 m² 1 Queen bed(s) Bed	Bathroom Toilet paper, Free toiletries, Hairdryer, Toilet, Shower, Towels Media & Technology TV, Flat-screen TV, Cable channels, Telephone General Smoke Alarm, Trash cans, Air conditioning, Key card access Services Wake-up service, Wake-up service/Alarm clock Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Kitchen Electric kettle, Dryer View City view Room Amenities Clothes rack, Socket near the bed Accessibility Accessible by elevator
Deluxe Queen Room with City View - Smoking Room Type: Double Room Size: 26 m² 1 Queen bed(s) Bed	Bathroom Toilet paper, Free toiletries, Hairdryer, Toilet, Shower, Towels Media & Technology TV, Flat-screen TV, Cable channels, Telephone General Smoke Alarm, Trash cans, Air conditioning, Key card access Services Wake-up service, Wake-up service/Alarm clock Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Kitchen Electric kettle, Dryer View City view Room Amenities Clothes rack, Socket near the bed Accessibility Accessible by elevator
Standard Room with Free Breakfast Room Type: Double Room Size: 24 m² 1 Queen bed(s) Bed	Bathroom Toilet paper, Free toiletries, Hairdryer, Toilet, Shower, Towels Media & Technology TV, Flat-screen TV, Cable channels, Telephone General Smoke Alarm, Trash cans, Air conditioning, Key card access Services Wake-up service, Wake-up service/Alarm clock Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Kitchen Electric kettle, Dryer Room Amenities Clothes rack, Socket near the bed Accessibility Accessible by elevator
Standard Queen Room - Free Breakfast Room Type: Double Room Size: 24 m² 1 Queen bed(s) Bed	Bathroom Toilet paper, Free toiletries, Hairdryer, Toilet, Shower, Towels Media & Technology TV, Flat-screen TV, Cable channels, Telephone General Smoke Alarm, Trash cans, Air conditioning, Key card access Services Wake-up service, Wake-up service/Alarm clock Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Kitchen Electric kettle, Dryer Room Amenities Clothes rack, Socket near the bed Accessibility Accessible by elevator
Standard Queen Room with Free Breakfast - Smoking Room Type: Double Room Size: 24 m² 1 Queen bed(s) Bed	Bathroom Toilet paper, Free toiletries, Hairdryer, Toilet, Shower, Towels Media & Technology TV, Flat-screen TV, Cable channels, Telephone General Smoke Alarm, Trash cans, Air conditioning, Key card access Services Wake-up service, Wake-up service/Alarm clock Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Kitchen Electric kettle, Dryer Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed
Standard Twin Room with Free Breakfast Room Type: Double Room Size: 24 m² 2 Twin bed(s) Bed	Bathroom Toilet paper, Free toiletries, Hairdryer, Toilet, Shower, Towels Media & Technology TV, Flat-screen TV, Cable channels, Telephone General Smoke Alarm, Trash cans, Air conditioning, Key card access Services Wake-up service, Wake-up service/Alarm clock Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Kitchen Electric kettle, Dryer Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed
Standard Twin Room with Free Breakfast - Smoking Room Type: Double Room Size: 24 m² 2 Twin bed(s) Bed	Bathroom Toilet paper, Free toiletries, Hairdryer, Toilet, Shower, Towels Media & Technology TV, Flat-screen TV, Cable channels, Telephone General Smoke Alarm, Trash cans, Air conditioning, Key card access Services Wake-up service, Wake-up service/Alarm clock Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Kitchen Electric kettle, Dryer Room Amenities Clothes rack, Socket near the bed Accessibility Accessible by elevator
Queen Room with Free Breakfast - Wheelchair Accessible Room Type: Double Room Size: 24 m² 1 Queen bed(s) Bed	Bathroom Toilet paper, Free toiletries, Hairdryer, Toilet, Shower, Towels Media & Technology TV, Flat-screen TV, Cable channels, Telephone General Smoke Alarm, Trash cans, Air conditioning, Key card access Services Wake-up service, Wake-up service/Alarm clock Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Kitchen Electric kettle, Dryer Room Amenities Clothes rack, Socket near the bed Accessibility Accessible by elevator

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USD37

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Holiday Inn Express Surabaya CenterPoint by IHG | Hotel in Surabaya

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